Deerfoot Carpet & Flooring Inc

Floor Retailers
6170 12 Street SE Calgary AB T2H 2X2
Write a Review
Write a Review
Website
HomeStars
Floor Retailers
Deerfoot Carpet & Flooring Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2012 winnerBest of 2012winner

Reviews for Deerfoot Carpet & Flooring Inc

Average customer rating:
8.9 10 (52 reviews)

Sort by

Len in Calgary
Len in Calgary
2 reviews Calgary, AB
10/10

Carpet and tile

Deerfoot Floors has been my go to flooring company for over 25 years. Occasionally over that period there was some problems. They were ALWAYS looked after. The owner is the kind of person who would not sleep well if he felt you were not satisfied. You can trust them 100% to look after you and that is why I would only use Deerfoot Floors for all my carpet and tile needs.

Was this review helpful?
Ben in Calgary
Ben in Calgary
0 reviews Calgary, AB
10/10

Carpet replacement and basement development carpet

Joe was extremely helpful in our carpet selection. Competitive pricing. Very easy to work with. Answered all of our questions. Very good followup. Cody did an excellent install. He works by himself. Very organized and keep the rooms clean as he worked. He installed carpet in four rooms, removed old carpet from three rooms without marking or bruising any wall. Basement and one bedroom were freshly painted. Excellent staircase install and made a point to ensure we were happy with all transactions. He provided underlay recommendations and glad we used his recommendations. We are extremely pleased with the results.

Was this review helpful?
Shirlee in Calgary
Shirlee in Calgary
0 reviews Priddis, AB
10/10

Installation of Vinyl Planks over Ceramic Tiles

I am probably one of the most indecisive client Deerfoot Carpet and Flooring has ever had to deal with. However, throughout the four months it took me to make a final selection on my flooring, Debbie, my salesperson was just awesome. She worked very hard to stay within my budget and showed great patience as I vacillated from one product/color to another. Found the other staff very friendly and always willing to give feedback. Ilker did the install and did a superior and professional job. The final look of the 1,000 square feet of installed vinyl planks is better than I had even imagined. I did have an issue with the vinyl planks once they had been installed and Alana and ilker dealt with the issue promptly and successfully. I plan to install carpet in the master bedroom and 2 set of stairs in April and I will definitely be returning to Deerfoot Carpet and Flooring to make this purchase. Would recommend this company without any hesitation.

1 of 1 people found this review helpful.
Was this review helpful?
Glenda Kemp
Glenda Kemp
1 review Calgary, AB
10/10

Carpeting

I have had the good fortune of using Deerfoot Carpet on a number of occasions. Tony is so helpful, patient, and efficient. He finds out what you need and what your price points are and does his best to provide the best quality within those parameters. I would recommend Deerfoot Carpet to any and all of my friends and family and have done so.

Was this review helpful?
A McKay in Calgary
A McKay in Calgary
1 review Calgary, AB
10/10

Bathroom(powder room) Reno

I have used Deerfoot flooring now for over 10 years, always dealing with Corrine. She has been excellent to deal with and very professional and always follows up with great customer service. Jason, her assistant has been very knowledgable and very helpful also in my dealings. Ilker and Peter have installed floor and tile within my home and have done a beautiful job. I will definitely be using Deerfoot flooring and carpet again. I highly recommend them.

1 of 1 people found this review helpful.
Was this review helpful?
Pamela in Calgary
Pamela in Calgary
1 review Calgary, AB
10/10

Vinyl planks - two projects

Our daughter wanted to change the flooring in her townhouse, so we went to Deerfoot because it was close to start our education process. Corinne went above and beyond to explain the pros and cons of the different products. She recommended the Excel vinyl planking. It was a little more expensive than what is advertised in the flyers at the big box stores, but we loved that it didn't require any additional material except a little bit of glue. She did such a great job of telling us about all the choices that we knew that she was impartial and was suggesting the best product for our needs. (there are dogs living there so durability was paramount). The install was easy with fantastic end results. We were so happy with the whole product, we did it again in a basement suite and the floor is the focal point of the whole home. We feel like pro installers because it was so easy to install. (cut it with an exacto knife - so easy to make it fit tight with no gaps). A big thanks to Corinne for steering us in the right direction!

Was this review helpful?
Emma in Calgary
Emma in Calgary
1 review Calgary, AB
10/10

Great service, will use again!

Great service, quick installation, and provided updates about my carpet as I was in a rush to get the project completed. Installation guy was friendly and fast, and even helped me move a heavy chair. Will use again in the future.

Was this review helpful?
Carol in Calgary
Carol in Calgary
1 review Calgary, AB
10/10

Warranty

We can not say enough positive things about Deerfoot carpet! They are a top notch company . We have used them for all our tile and carpet in our home. We had a warranty issue and this was handled very professionally from the first phone call with Alana to the end with a experienced tiler Peter. We are so pleased with the care and professionalism with this company. The staff are top notch. High quality work, cleanliness of of our home after the work was done and the professionalism of everyone that we came into contact with.
We would stronger recommend Deerfoot carpet and will be sure to use them again for any flooring needs. 10/10!

Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB
10/10

Carpet

Paul and Tony went out of their way to help me find a carpet that suited my needs and my budget. Very accommodating, great pricing and excellent customer service.
Highly recommended.

Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB
2/10

Mainly supply and installation of porcelain floor tiles

I had last summer got a major floor tiling work done by Deerfoot Carpets, which was well over $41000 and included supply and installation of porcelain tiles. I had a bad experience dealing with them. Deerfoot Carpets sub-contracted the tiles installation work to one of their sub-contractors. Prior to start of the work, I had to make a few changes to the originally intended work, which included the use of acrylic grout and electrical heating of a portion of the floors. For these additional scope of works, they charged me excessively without providing any explanation. They simply added their commission and profit margins to whatever their sub-contractor indicated to them. Deerfoot couldn't explain what those excessive costs were based on. Since I was in the middle of a major renovation of my home and had a deadline to meet with the other main contractor for the rest of the works and interfaces, I had no choice but to accept the excessive rates provided by Deerfoot. The electric heating fell short by some 20% of the required area for which I was charged. The tiles contractor used ready made acrylic grout which was the easiest grout to be used but I was charged about $2000 for extra labor cost for this, as opposed to the normal cement grout. Later on when I checked with other tile contractors, I was surprised to find that no one charges extra labor for the use of ready made acrylic grout and the incremental cost of acrylic grout material is only about $300 at the maximum. Also, I was never compensated for the shortage in the electric heating, which was an excessive amount, close to about $1000. Overall, not satisfied with Deerfoot.

Gulshan Dua

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Deerfoot Carpet & Flooring Inc

Deerfoot has worked with over 20,000 organizations, contractors, businesses and homeowners in the Calgary area. We have built our business over a period of 17 years, based on the principle of creating another Happy Deerfoot Customer.
Approx. 85% of our business is repeat or referral.

Products:
Carpet, Linoleum, Ceramic, Hardwood, Laminate, Cork, Commercial Flooring, VCT, Marmoleum, Area Rugs, Mosaic

CATEGORIES
Floor Retailers, Carpet & Rug Retailers, and Carpet & Rug Cleaning & Repairing
PRODUCTS
Carpet, Linoleum, Ceramic, Hardwood, Laminate, Cork, Commercial Flooring, VCT, Marmoleum, Area Rugs, Mosaic
SERVICES
Professional installation on all types of flooring we sell. Lifetime guarantee on all labour.
BRANDS
Mohawk, Shaw, Kraus, Tarkett, Beaulieu, Satin Finish, Goodfellow, Ames, Wicanders, Armstrong, Datile, Congoleum, GodfreyHurst, Bona, Casa Roma, Mannington, Bruce, Krono, Nourison
WEBSITE
http://www.deerfootcarpet.com
YEAR ESTABLISHED
1994
NUMBER OF EMPLOYEES
26
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.