Deerfoot Carpet & Flooring Inc

The staff at Deerfoot Carpeting and Flooring were excepetionaly helpful and informative. They worked amazingly fast with a very short notice deadline. They were promt and efficient, and worked willing around other trades on an entire flooring package for a 4 level split home that had a quick turn over. When there were issues with the dining room chairs catching on the tile mosiac boarder in the dining room they were back immediately to fix the issue. The tile man actually removed the boarder and replaced it with hand broken mosaic trim to make the floor flush,which looks much better then what was orginally purchased. This company goes out of it way for customer service. I continue to use them and recommend them with much appreciation.

After going to several flooring companies around town, unsatisfied with the customer service, I came across Deerfoot Carpet. Paul G. was just who I had been looking for to help me determine which products we needed that fit into our budget. The installers were just as professional and did an exceptional job, even on curved stairs and installing a new subfloor in some areas for the vinyl flooring. We are just as happy one year later with the products as we were the first day. Thanks!

Everyone has commented on how great my countertops look. It was good value for the money spent. The installers were on time and cleaned up after themselves. They were very accommodating.

I had been trying to match carpet that we already had in our home and was having little luck. Deerfoot Carpet went above and beyond to identify the manufacturer of the carpet that I was trying to match and was able to produce a carpet that was very close in comparison. They were pleasant to deal with and the installation was quick. My only criticism is that upon installation, my baseboards were nicked many times and two large chips were taken out of my baseboards as well.

When we first entered the store we were greeted by Frank. He was very knowledgeable and not pushy. He explained the products, pros and cons and gave us time to make our minds up. He sent us home with samples of carpet and linoleum so we could see how it looked at our home with our paint colors and lighting. We then had someone come over to measure our rooms and a quote was given to us within a few days over the phone by Frank. Our order came in in a timely manner and an istallation date was set. Frank asked us twice to change our installation date. Luckily we were flexible about our dates. Frank forgot our names frequently but other than that he was very professional. The installers were awesome and they did a great job! We were extremely happy with their work except that one corner of the carpet installed near the corner of our stair rail was a bit ripped and couldn't be repaired well enough to our satisfaction. We received a number of nicks in the drywall when they installed the stair carpeting but they gave us a hundred dollars off to have it repaired.

From Sales rep to Installation our experience was excellent. They were helpful, timeley, polite and professional. They did everything including removal of old carpet and assisting us with new baseboards. I have recommended Deerfoot carpet to others.

We really enjoy their texture and quality of the carpet we had installed. The installation wasn't as good as we hoped for though. They made decisions on how to install it in tricky spots without consulting with us which left us with an unsatisfied feeling about that area in the room. It could have been done better if they had asked us what our plan was for that particular spot. Our walls were quite scuffed and banged up leaving us to repaint them.