A few months ago my computer was taken from the store during a break-in. I was not notified, nor was there any apology or financial compensation. I only heard about the THEFT when I went to pick up my computer - three days after the break-in. Although I was given a police report number, the owner/manager never contacted me to discuss my loss. In the meantime, I have spent hours and money replacing the computer, changing passwords, and downloading back-up information from online. I would NEVER recommend this business.