We purchased a Richcraft home expecting a better build with a lot less problems. The house was on time. The builder would not accomodate any changes to the original plans. The sales and design staff were confused over how handled what, ex we wanted the basement window enlarged - at the sales center we were told they would automatically be larger due to the grading of the lot but when we confirm at the design center we would told other wise. Richcraft would not accomodate even though they informed us wrong. The plumbing in the house has been a nightmare with toilets and sinks leeking and the house needing drywall, ceiling and cabinet repairs. The after sales Debb & Steve have been very nice and polite and are always ready to help. Unfortenatly the forman and other Richcraft employee that are still constantly on our street are continiously ignorante and rude. Blocking traffic when you are trying to get to work to have side by side meetings and conversation in their vehicle. Even completly ignoring you when you honk.
- Approximate cost of services:
- $550,000.00