Handy Appliances Ltd.

Appliance Repair
Vancouver BC V5W 2J5
Write a Review
Write a Review

Recommended Professionals

98%(94 reviews)
94%(29 reviews)
99%(16 reviews)
98%(94 reviews)
94%(29 reviews)
99%(16 reviews)
HomeStars
Appliance Repair
Handy Appliances Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Handy Appliances Ltd.

Average customer rating:
9.6 10 (132 reviews)

Sort by

Candid Canada
Candid Canada
1 review Pitt Meadows, BC
10/10

Handy Dandy

In my dealings with the company, I would applaud then. Give them a hand(y), so to speak. Their initial response to my inquiry was done in a very expeditious fashion. In fact, every e-mail communication thereafter with the company was cordial, professional, and timely. Communications were clear and straightforward. I was also sent a follow-up e-mail asking how the delivery, installation, and removal went. Yes, the Kitchenaid (KDFE204KWH) appliance had to be ordered from the manufacturer, but it arrived considerably sooner than the maximum estimated time. The appointment for installation and removal was done speedily thereafter. There was somewhat of a delay in the actual arrival time to do the installation/removal, but that was neither pronounced nor problematic. The installer was polite and totally on task. The special promotion included no delivery and removal fees. It was much appreciated and tipped the scales for us over other companies. Handy Appliances prices are surely competitive with other companies, but every extra inducement counts. Plus, the promotion included an extra year warranty at no cost. This gives a distinct impression that the company trusts their products and stands behind them. It was notable that the company also requires the purchase of stainless steel tubing. Its quality over cheapness. . . . The appliance itself is super, especially for the price and compared to other alike dishwashers. The stainless steel interior, extra third cleaning tray, overall slick design, cleaning/drying options, and exceedingly quiet operation are all standout attributes. We tried it several times, and we certainly wouldnt want to wash our hands of this dishwasher. So far, so good.

Approximate cost of services:
$1,374.00
Was this review helpful?
Private User
Private User
Private User reviews Vancouver, BC
0/10

washing machine + installation

payed for a full install of a fresh machine, they left it half installed in a way where I now have to completely uninstall it in order to access the drain that i now have to tie the machine into. they had the gall to attempt to sucker my poor wife out of a further hundred and fifty dollars for them to do it. thankfully she is smarter than that. avoid if you can!

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you for sharing your online revie. We kindly request that you consider updating it to reflect that your machine was left uninstalled by us, not partially installed. As communicated during the purchase, our installation is limited to the accessories provided with the machine. Delivery teams, across all retailers, are not equipped for modifications requiring a service technician and in your case requiring a drain extension, which does involve additional charges. This information is outlined on your invoice and our delivery inclusions/exclusions page.

Drawing a parallel, it's akin to purchasing an Apple phone with a standard 3-foot cord but needing a 6-foot cord due to the distance from your charger. Apple doesn't include the 6-foot cord; it must be bought separately at an additional cost regardless of if you choose to leave apply a online review or not.

Private User
Private User
Private User reviews Port Coquitlam, BC
7/10

Prepare for installation

Every installer knows the water hose has been shortened on many w/d products. This means your washer will need an extension.

ASK FOR AN EXTENSION hose to be part of your installation.

Your very lovely Handy team mentioned there might be a problem. And then Oh no, you have to pay for not only an extension but also an extension cord. Totally foreseeable issue.

Approximate cost of services:
$2,800.00
Was this review helpful?
michael redding from Vancouver
michael redding from Vancouver
3 reviews Vancouver, BC
10/10

Kitchen Renovation

We recently completed a kitchen renovation and Handi Appliances were extremely helpful in advising us on the purchase of new appliances. We first purchased a Bosch Recessed Handle Dishwasher prior to the "reno" as our old dishwasher was beyond repair. Tina N. then helped us choose a Cafe Gas Range, a Cafe Over the Range Microwave, and a Cafe Refrigerator for installation once the reno was complete. She advised us on securing a good sale price, and was particularly supportive throughout the period of dismantling and taking away the old appliances and reinstalling the new ones when we experienced unavoidable delays. We were without a kitchen for over 2 months during that time and were anxious to have the renovation completed. We are particularly grateful for the fact that the work was completed during the Covid-19 pandemic. Martin, the installer, also deserves special credit. We have been delighted with all our new appliances.

We have been customers of Handi Appliances for at least 30 years, and have received excellent service on every occasion over all that time. We highly recommend this company.

Approximate cost of services:
$8,500.00
Was this review helpful?
Anne Marie in Vancouver
Anne Marie in Vancouver
1 review Vancouver, BC
10/10

Highly recommended.

We have used Handy Appliances twice recently. They show up when they say they will, and have always repaired our appliances so that we don't have to buy new ones. The technicians are always capable and courteous, and the price is very fair. I highly recommend this company.

Approximate cost of services:
$200.00
Was this review helpful?
homework in Vancouver
homework in Vancouver
1 review Vancouver, BC
10/10

Service

Pardeep came to install our new dishwasher and take the old one away. He was efficient, knowledgeable, and took pride in his work. He went above and beyond when he also offered to repair an old mouse hole in the wall that was hidden behind the old unit. Pardeep was great. Two thumbs up for Handy's service.

Approximate cost of services:
$1,350.00
Was this review helpful?
Johanna in Vancouver
Johanna in Vancouver
2 reviews Vancouver, BC
10/10

Dishwasher Door Repair

Our dishwasher door hinge and spring broke and we called Handy Appliance to get this fixed. Both our contact at their office, Jasneet and the technician, Gary were amazing. They continually followed up and were just great to deal with in general. I would recommend their service to everyone. These days it's often hard to find great customer service so this was so pleasant. Thank you Jasneet, Gary and Handy Appliance!

Approximate cost of services:
$500.00
Was this review helpful?
DaveC in North vancouver
DaveC in North vancouver
4 reviews North Vancouver, BC
10/10

Laundry dryer

Our heater coils went again in our dryer cause I don't clean out the lint build up often enough. We have used Handy Appliances Ltd. four times. These guys are knowledgeable and their service is great. The technicians are all very easy to work with. They always try to teach me how to be proactive and how to easily maintain the appliance so that I don't have to call them every other year. Most companies won't even bother as they want they want more service calls. Don't hesitate using these guys.

Approximate cost of services:
$300.00
Was this review helpful?
Maggie Lo  from Richmond
Maggie Lo from Richmond
1 review Richmond, BC
10/10

Remodel kitchen

This is the one and only appliances store you need to go. No need to waste your time to shop around. Good price. Honest and friendly. I Strongly recommend this store to anyone looking for new name brand appliances. Huge selections!

Approximate cost of services:
$7,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Handy Appliances Ltd.

One call solves IT ALL! Sales, Service & Repairs, Install & Parts. All Under One Roof.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Appliance Repair pros in Vancouver?