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O'Reilly Brothers Ltd

Asbestos, Lead, and Radon Removal
Ottawa ON K2G 0E7
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Heidi S in Nepean
Heidi S in Nepean
1 review Ottawa, ON

Horrible Customer Service

My husband hired this company back in early spring of 2012. Back then, I had to reschedule the job twice and each time I called their office the lady who answered was more than accommodating and even THANKED me for calling. I received their invoice in the mail for the insulation they did and I forgot to send a cheque; 2 weeks to the day they called politely requesting payment (completely my mistake yet they were very polite about it).
Fast forward to today. I called recently, was abruptly interrupted and told they would have to call me back. I didn’t get a call back so tried again twice with no answer. Fourth call they answered and were so unbelievably short I hung up. Will definitely call another company in future. Not sure what happened to their customer service over the last few years?

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