Jason is prompt, professional and personable. He received the service call and was asked to be at my place within 2 hours of receiving the call even though he was at least 50km away. He did his inspection to confirm that it was carpenter ants, provided insight on how the pesticide will work and how the social behaviour of ants will spread the residual pesticide throughout the colony. He later advised he will return the following day at 11am. Promptly arriving at 11am, I asked him the expectations after the treatment and warranty and he was thorough and knowledgeable with his responses. After he has completed the work, I was pleasantly surprised that he kept in touch with me to see how things were but since he already set my expectations on what should happen (and did happen), my mind was already at ease. In addition to his professionalism, it was easy to talk and joke with him, especially after showing him my DIY ant bait trap that didn't work. Don't bother with YouTube videos and just ask for Jason. I highly recommend him.
- Approximate cost of services:
- $450.00
- Company Response
Thank you for the kind words. It was my pleasure working with you.