Rudolphs Heating & Air Conditioning

We hired this company, owned by Sam Rudolph, to fix our central heat and air unit. He told us it was unrepairable and we needed a new one. We purchased a new unit and they installed it. Not even a week later, the thermostat broke. The next winter the heat went out, it took 2 day before anyone showed up. We were charged a service call and thought the unit was fixed only to continue to have problems for the next 2 months. At one point Mr. Rudolph said he would come by when he was in the area because of gas prices, mean while we were left to freeze. After failed attempts by this company to keep the unit running, I contacted another company. The other company found missing parts, parts wired wrong and a total disaster. Lucky for us, the other company was able to convince the manufacturer to replace the entire inside of the unit as it was under warranty and Mr. Rudolph had destroyed it. It still costed us over $600 for labor but at least we weren't freezing and have had no problems since. Mr. Rudolph refused to return any calls or sign for the registered letter we mailed to him. I would never recommend this company to anyone!