After waiting 3-1/2 weeks I finally received my Karcher power washer. I was anxious to use the unit only to find out it was delivered with two broken parts. The shaft was broken to the on/off knob and the left side plastic housing was broken. I was extremely disappointed and returned the unit for a refund. The packaging was in good condition on the outside of the boxes. makes me wonder how the unit would hold up to normal use.