Royal Home Improvements

General Contractors
Mississauga ON L4W 5A8
Write a Review
Write a Review


HomeStars
General Contractors
Royal Home Improvements
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

79%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Royal Home Improvements

Average customer rating:
8.1 10 (151 reviews)

Sort by

Private User
Private User
Private User reviews Mississauga, ON
8/10

Bathroom Reno

We recently had Royal Home renovate our bathroom. Although it took longer to get underway than wed hoped, we were always able to get updates when we asked. Once it began, the crews worked diligently to get it done as they knew it was our only full bathroom. The quality of their work was top notch and they made sure to leave everything clean and tidy at the end of each day. We love our new bathroom - thanks Royal Home Improvements!

Approximate cost of services:
$30,000.00
Was this review helpful?
James in Scarborough
James in Scarborough
0 reviews Scarborough, ON
10/10

bathrooms reno

the bathroom renovation was professionally done and i would recommend Royal home improvement to my friends and neighbor's

Approximate cost of services:
$5,000.00
Was this review helpful?
greg.natale007
greg.natale007
1 review Markham, ON
9/10

Main Floor- kitchen ,dining room, living room, study/office

We decided on Royal Home Improvements for our major renovation project for a number of reasons, trust being foremost, especially given the climate of questionable operators in the home renovation field. John, Keith and the crew assigned to the project, George and his team, were friendly, courteous and knowledgeable. Royals suggestions, particularly using one of their recommended interior designers made a world of difference. We were very pleased with Royals workmanship as well as their promised timing of completion. We would be remiss if we did not mention the fact that several minor changes/suggestions we had made
during the renovations were at no additional cost. Our experience with Royal Home Improvements was nothing but positive...
- Mary & Greg

Approximate cost of services:
$180,000.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
9/10

Follow-up to Condo Reno - complete kitchen, 2 bathrooms & all floors.

We would like to acknowledge and thank Keith, Director of Operations at Royal Home Improvements. Subsequent to the completion of a pretty, significant condo renovation 1-1/2-years ago, there were a few ongoing issues that presented early after construction contract completion. Upon contacting Royal Home Improvements, we were able to speak with Keith who listened intently to our concerns re post reno issues and offered to come out to our condo and see first hand the issues that we were discussing with him re kitchen sink pipe installation weakness and flooring uplift at the entrance to one of the bedrooms. Within a couple of weeks Keith scheduled his licensed plumber and flooring subcontractor to make the needed repairs. Keith also came by our condo to check in and brought a replacement bathroom faucet (original must have had a faulty cartridge as we experienced a slow, water leak from the onset of the original reno installation). Overall, we were pleased with the renovations, including the quality of the construction craftsmanship. Keith is an excellent representation of the built in integrity that Royal Home Improvements displays re caring, compassionate, great communication skills and also follow-up re after-service care. Again, thank you to Keith! - Mark & Tricia

Approximate cost of services:
$1.00
Was this review helpful?
Jennifer in Toronto
Jennifer in Toronto
1 review Oakville, ON
1/10

Too Little Too Late

We began our journey with Royal in May 2022, and did not part ways until May 2023. Everything seemed to take more time than they had promised, and the level of workmanship was quite poor. Some work needed to be ripped out and replaced. They were not professional, and work was only completed to adequate standards after we threatened a lawsuit. We can already see wear and tear in the products that were used. It was a very disheartening experience, which has made us weary of any further renovations.

Approximate cost of services:
$170,000.00
Was this review helpful?
Company Response

Jen, we are sorry for your experience. Unfortunately, your project started shortly after the President of the company had passed away. Understandably, for a few months, we had some restructuring challenges that took away from the normal attention that each of our projects is afforded.
As a goodwill gesture, we offered additional work at no charge, and even paid for you and your family to stay in an Airbnb while the major work was being completed. When Keith, our new Director of Operations, took over your project, he quickly managed each of the outstanding items and when he collected the final payment, your partner James commended him for quickly completing the project to your satisfaction.

Mrs. in Scarborough
Mrs. in Scarborough
0 reviews Toronto, ON
10/10

Bathroom Renovation

We had consultations with three other renovators, but when my friend told me about her experience with Royal Home Improvements, I knew I had to schedule a meeting with them too.

My daughter and I met with the Consultant and from the first meeting we noticed something very different. He listened intently while I explained a complete renovation to 2 washrooms (with renos to make one even bigger). He made notes and offered really good solutions.. he really seemed to care about working on this project. After he left, we knew we had found the right company to do the renovations and after reading the reviews we were confident Royal Home Improvements would provide quality results. We knew they would deliver.

The main contractor was an absolute pleasure to deal with. At the end of each day, after cleaning up both rooms he would take me around to show me what was done and also what was going to be done the next day. The main contractor and his team worked quietly and consistently throughout the project. He was meticulous and I am grateful for his keen eye for design, finishes and materials.

Everything happened the way the consultant said it would. The work began on February 14th and by the 25th only the glass shower enclosures still needed to be inserted. By March 12th everything was pretty much done including an inspection from the project manager.

I would recommend Royal Home Improvements to anyone who wants to deal with an honest and professional company who will provide timely, professional, and quality results. Both washrooms have turned out beautifully!!

Approximate cost of services:
$70,000.00
Was this review helpful?
Company Response

Thank you for your review. It was a pleasure working with you. Please keep us in mind when planning your next project.

Best Regards from the team at Royal Home Improvements.

James Flynn from Oakville
James Flynn from Oakville
1 review Oakville, ON
10/10

Trim work and painting

Work was done done well and in a timely and professional manner. I would definitely consider them for future projects.

Approximate cost of services:
$13,000.00
Was this review helpful?
Company Response

Thank you for your review. It was a pleasure working with you. Please keep us in mind when planning your next project.

Best Regards from the team at Royal Home Improvements.

Jules
Jules
0 reviews Mississauga, ON
3/10

BATHROOM RENOVATION

Overall, the bathroom renovation work, completed in 2015, appears well done. However, the grout used for the tiles over the bathtub has cracked in a number of areas, in less than five years after work completion. Grout, unless applied incorrectly and/or of poor quality, should last at least a dozen years before it may require replacement. RHI will not warrantee the completed work as it was done more than 5 years ago (2015). As per the info received from RHI, their warrantee only covers 5 years for structural work and 2 years for cosmetic. To me this indicates little trust in their own workmanship. Therefore, I do not recommend this company.

Approximate cost of services:
$14,680.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We are sorry that you are disappointed in our response to your request to regrout some sections of your bathroom floor almost 7 years after we completed your project but it is a reality that grout can crack over time. We are pleased to hear that everything else that we did for you is still in working order and you are apparently happy with the rest of the renovation that we did for you.

Jonathan in Markham
Jonathan in Markham
3 reviews Markham, ON
10/10

Basement renovation

Royal Home Improvements did a wonderful job in renovating our basement. The workmanship was of high quality and on schedule while in the middle of a pandemic.

From the beginning, Paul walked us through the process, outlining the work needed and costing while monitoring its progress throughout the project. George and his crew did an outstanding job in the day to day installation during each phase of the renovation.

Approximate cost of services:
$110,000.00
Was this review helpful?
Company Response

Thank you for your review. It was a pleasure working with you. Please keep us in mind when planning your next project.

Best Regards from the team at Royal Home Improvements.

doreen.bradbury
doreen.bradbury
2 reviews Whitchurch Stouffville, ON
10/10

Bathroom renovations

Our bathrooms (2) look absolutely amazing. The work done by Royal Home Improvements was professional and efficent. From Paul getting the project underway, Igli always available for consultation and the fantastic job that John and his team did in putting the whole thing together. It took them just under 2 weeks and we couldn't be more pleased with the results.

Approximate cost of services:
$40,000.00
Was this review helpful?
Company Response

Thank you for your review. It was a pleasure working with you. Please keep us in mind when planning your next project.

Best Regards from the team at Royal Home Improvements.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal Home Improvements

Finding your perfect home renovation partner can understandably be a daunting process these days. With so many options and potential risks, people are looking for a partner they can trust.

That's why Royal Home Improvements (RHI) retains single-source responsibility from start to finish. Our hand's on approach ensures your needs are met, from concept to construction. Whether architectural design, the quality of construction, or our strict adherence to timelines and budget, RHI guarantees everything we do and make sure that our customers are satisfied with every facet of our work.

Building trust takes years of delivering on time and budget. It requires committed professionals and a refined process model. But ultimately, it's about respect and owning ones word. This hasn't changed since we open our doors in 1969. Proudly serving the Greater Toronto Area, Royal Home Improvements today is one of the largest multi-phased renovators in Canada.

What can we do for you?

https://twitter.com/RoyalDifference

CATEGORIES
General Contractors
SERVICES
Royal Home Improvements for Renovations, Remodeling and Additions
WEBSITE
https://www.royalhomeimprovements.ca/royal-home-improvements/
YEAR ESTABLISHED
1969
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cheques, All Major Credit Cards
LICENSES
Yes
MEMBERSHIPS
NKBA, CARP, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year Guarantee, 5 Year Guarantee on Structural Work
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.