In the quote process, Brian came over and looked at our AC & water heater situation. AC was a given because we only had window units (not very efficient in cooling an entire house). The first thing I noticed was, he wanted to do the job; but in a good way. He asked us questions, and based on our responses, articulated where he would put the unit, and given the space and needs, the unit that he would choose for our house. He also recommended we have an Enbridge person look at our tank for free, and that if all is working as expected, to keep the tank (which is what we ended up doing).
It also helped that World of Comfort is a licensed installer of Fujitsu units, and you can certify this from the Fujitsu Canada website, and a good track record. Meanwhile, another company in the quote process had wanted the job so bad, they badmouthed every other company in the industry, and gave terrible excuses for sticking to their original price, and why they were able to lower it later.
On the day of the job, to our pleasant surprise, Brian was the one who knocked on our door. In all of the jobs we've had around the house, the sales guy was never the one to come by; a very nice personal touch. He introduced Henry & David to us and all was as advertised. A perfect, clean job inside and out.
We're very glad we chose Brian, and World of Comfort. It's always nice to stay with neighbourhood businesses. We would gladly work with them again, and recommend them to others.
- Approximate cost of services:
- $3,500.00
- Company Response
Thank you so much for taking time out of your busy day to write an amazing review for us and to recommend us to others. We're always pleased to help our customers and provide them with what they need. We like to ensure that you always see a friendly face at the door when our crews come so you know who you're expecting. I hope you've had a cool and comfortable summer inside and we look forward to assisting you with any of your future indoor comfort needs.