My experience with Wilson Furniture was horrible. As far as I'm concerned they have horrible customer service and I will do anything within my power to prevent anyone from buying from this horrible company. The owner literally told us we needed to put our own bedsheet on the floor if we didnt want the delivery guys walking on our floor with their shoes on
- Approximate cost of services:
- $4,000.00
- Company Response
Thank you for your comment. We understand your frustration. Unfortunately, our delivery team must wear their shoes for safety sake. We have tried booties but these have proven to be unsafe as well.
We endeavor to provide a full delivery service that includes placing the furniture in the room and completing any set up required.
In inclement weather(and in good weather), our delivery team will wipe their shoes carefully. Many of our customers opt to place coverings over their floors for added protection.
This is something that we should discuss with you prior to delivery and we will take steps in future to make sure everyone understands .