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We have had Guardian since moving into our home 6 years ago. They used to be great. The customer service was great and the so were the services. Within the last year, something changed. I am not sure if they went under new management or what but things don't run smoothly anymore. Twice I was scheduled for service and no one showed up. Each time they did show up, it was a different person.
Finally, the great office people left.
I am not sure what happened or why but the business went straight down.
We have since dropped them as a provider, looking elsewhere to a company that is reliable and values its customers.
- Approximate cost of services:
- $350.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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