This is my second time using Victory locks. First time was 10 years ago changing residential locks to high security locks.
I called Tom recently to have him rekey 2 mortise high security locks for me since I already had the keys from 10 years ago.
I was in a bind and needed the locks quickly. Tom quickly accomodated my needs and I met him halfway outside a hardware store. He was punctual for the meet arranged day before.
I watch him rekey the new locks and his work ethic and quality of work is still top notch even after all these times. He was making sure the locks are smooth and perfect during repinning.
I have had other locksmiths repin and rekey and the level of workmanship is not as close as Tom as those locks bind and are not as smooth. I was told by the other locksmiths "it will work in". I know those are just excuses.
Go with Tom at Victory locks. You will be glad you did.
- Company Response
Thank you for your kind words.
I always strive to give the best service,just like I was doing it for myself.
Doing it correctly every time will give the proper feel and give the customer satisfaction that it will work for a long time.
Also by letting the customer see how things work internally I can also advice on tip to allow the locks to last longer.
I am always happy to serve the needs of returning customers as it tells me what I have done in the past has been appreciated.
Thank you again my friend.