I have always received excellent service from Vacuum King. I went in to purchase a vacuum and told the owner, Thomas, that I was willing to spend up to $600.00, and needed one with low dust emission (my allergies). He demonstrated 3 vacuums ($300 / $600 / $1100) and showed me why the $300 vacuum was best for my needs (bare floors, allergies). Whenever I have needed anything since, they have been extremely helpful. They were also able to recondition an old vacuum of mine for a very reasonable price. I highly recommend this place.