I purchased a floor model shower panel since that was the only one available. It was not working properly or tested prior to purchase. After plumbers spent hours trying to install it, we went back to the store for it to be tested. Hot water was not working so it was 'half' tested - but hot water is needed to test it so make sure hot and cold come out! We were told it was working, but it wasn't..and plumbers came to install but still not working. We went back again!! and they tested it finally. So the THIRD time my plumber came, it worked! I am now stuck with a huge plumbing bill. Trying to speak to management but not going anywhere. I DO NOT recommend this store.