Total Tech Pools Inc

Swimming Pools, Spas & Hot Tubs
Oakville ON L6L 5V3
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69%

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Reviews for Total Tech Pools Inc

Average customer rating:
6.9 10 (110 reviews)

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Eini from Oakville
Eini from Oakville
3 reviews Oakville, ON
10/10

Major Pool Renovation

We had just purchased our new home in 2011 and was the first pool we owned. I knew going in that we would definitely need a lot of work done, that's when I met Dave and he also introduced me to Roy of Rosa and Rosa landscaping. Dave and his team were always professional, courteous, and true to their commitments. Dave never tried to oversell. He was upfront and honest on what I needed for my pool. He even made recommendations that lowered my costs. Extremely pleased by the work done by Total Tech Pools and their partners Rosa & Rosa Landscaping. Well done gentlemen!

Approximate cost of services:
$35,000.00
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Company Response

Thank you Eini. You are always a pleasure to work with . We are very proud of your pool especially since it won the Gold award in Canada!

Jordan from Mississauga
Jordan from Mississauga
1 review Mississauga, ON
10/10

Liner, pump, filter

The crew at total tech have been great. They have been very helpful at getting our pool looking great and running efficient. We have used them for our safety cover, liner, pump, and filter. We have also used them for the past couple years opening and closing our pool. Dave, Colin, and Garret have been nothing but helpful and accommodating. I look forward to using them in the years to come.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your kind words . We will continue to do our best !

Gabrielle  from Oakville
Gabrielle from Oakville
1 review Oakville, ON
10/10

pool equipment and service

When we bought our house11 years ago we knew nothing about maintaining a pool or who to call on for help. Luckily for us the previous owners had used Total Tech Pools and passed on their contact information to us. Over the years Total Tech and their courteous staff have been readily available to answer our many questions and queries, even at their busiest times. We will continue to trust and recommend Total Tech to open, close, maintain and suggest solid solutions to our various pool needs. This fall we are planning an extensive backyard renovation and will consult with Dave and his technicians to make sure that everything is in good working order both above and below ground. After 11 years of good service I feel confident recommending this company giving it 10+ stars.

Approximate cost of services:
$200.00
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Company Response

Thank you for your kind words. We truly appreciate your vote of confidence and have shared it with all our team. We will always strive to provide a high level of service through training , education and with attention to the clients needs.

V.Rosa from Oakville
V.Rosa from Oakville
1 review Oakville, ON
10/10

Pool Service

I would like to take this opportunity to send a sincere thank you to Dave and his crew/staff from Total Tech Pools for making our backyard dream come true. They were extremely knowledgeable, hard working and professional. We will be enjoying our pool for the 4th season this year. Openings and closings are done efficiently and quickly. The staff at Total Tech Pools are always available to answer any of our questions or to help ensure that our pool is running efficiently. My children enjoy coming into the store to get the water checked because everyone is so welcoming and they are always offered a frozen treat. As a family we also enjoy the annual Total Tech Sale & BBQ which is open to the entire Oakville community. This yearly event has great sales, fundraising for foundations and promotes community connections. I would highly recommend Total Tech Pools for their quality product and professionalism!
Lakeshore Woods resident

Approximate cost of services:
$350.00
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Company Response

Thanks for taking the time to write these kind words. It is truly appreciated and will be shared with our team.

Jane  from Oakville
Jane from Oakville
1 review Oakville, ON
10/10

Pool service and maintenance

We have been using Total Tech Pools since moving into our house (with an existing pool) five years ago. Dave Warren and his team are amazing. Over the past few years, we have basically installed a new pool (filter, pump, salt water system, liner and safety cover). Total Tech's pricing, customer service and support has been outstanding. Now we have a wonderful pool that is easy to manage and maintain.

Approximate cost of services:
$7,000.00
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Company Response

Thanks for your very kind words. It is truly appreciated and we will continue to do our best. We will pass this on to our entire team.

Jim from Oakville
Jim from Oakville
1 review Oakville, ON
10/10

Various Pool / Spa over several years

Have used this company for the past 15 years after switching from a less reliable and more expensive provider. The staff are always courteous and deliver quality service. Totally recommend their services --they have resolved any and all maintenance / repair problems that have cropped up over the years with both my Spa and pool . Unlike previous experiences I never felt I was being taken advantage of on over the top excessively expensive solutions. They deserve to be very successful.

Approximate cost of services:
$1,500.00
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Company Response

Thanks for the kind words. It is truly appreciated when a client takes the time to share them with us. We will pass this on to the team.

Gail Simpson from Oakville
Gail Simpson from Oakville
1 review Oakville, ON
0/10

Pool Opening/Pump

After being a loyal customer for many years, I purchased a Pentair pool pump from this company and after13 months of operation, it ceased. DO NOT buy Pentair products, use Hayward it lasted 10 years - not 3. The company was not helpful at resolving this issue with Pentair. Total Tech buy and sell on mass. Customer Service used excuses of the weather and moisture as to why the pump ceased - really can't they fess up they sell an inferior product?? How did the Hayward last 10 years? Answer me that :)

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

We are sorry about your unfortunate issues with your pump. This winter was very harsh on all pools and equipment regardless of brand, We do not manufacture the pumps but always try to assist our clients as much as possible. Your pump was installed in July 2011 and came with a one year Manufacturers Warranty. Being Two Years beyond the warranty expiration it was not possible to have it covered. We did offer a replacement at our cost but you chose not to take advantage of that. The Pentair Whisper Flo pump is one of the most widely used pool pump in North America and has an excellent record as does Pentair. It is extremely unfair of you to make such accusations and statements .

Tommy from Oakville
Tommy from Oakville
1 review Oakville, ON
0/10

Pool Opening

A good company is only as good as having reliable, trustworthy, and accountable crew members. We had booked for a pool opening. total tech pool indicated there were two parts: one to setup the pool and the other to start the pump. after the first part, which was delayed by one day from the original scheduled time, we attributed the reason to the rain. Then, I had scheduled again to start the pump and clarified this three times by calling and confirming the appointment day. Since they insisted they could not let us know what time they could come, we decided to stay at home to make sure we can see how the pump operates. As the appointment day ended, no one came. The next day, I called total tech to ask why no one came, one of the young lad indicated that someone did come. I asked for verification and they said that it was signed off on their check list. so I did a quick check and found that the pump had not been turned on nor were there any confirmation by the lad that the pump had a problem preventing the pump to start up. Basically, we paid in full for half of the service by a crew that was not trustworthy. we would definitely not recommend this company to anyone else.

Approximate cost of services:
$220.00
2 of 2 people found this review helpful.
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Company Response

It is difficult to respond without all the details. The pool was opened on the scheduled date and the technician returned to start the system. At this point the water level had not been raised and the electricity was not on for the pump therefore he was unable to do anything. It was rescheduled to be done once the client had the power turned on and the water level raised. The client called on a weekend and we returned on the Monday as our Technicians do not work on Sundays. I am sorry Tommy feels this way as we always strive to go the extra mile. We have attempted to contact him several times and have left messages but have not received a response.

Rick Altman from Oakville
Rick Altman from Oakville
3 reviews Oakville, ON
10/10

Update Pool Equipment

Garrett and Jordan recently installed a new Salt Generator for the pool. Great fast and proper install. Dave and his team have been providing service and products for 8 yrs. Knowledge staff and excellent service.

Approximate cost of services:
$800.00
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Company Response

Thank you very much for the kind words. It is always a pleasure working with you and your wife.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Total Tech Pools Inc

Award Winning Swimming Pool Service Company and Retail Store. Specializing in liner replacement, safety covers, equipment replacement and water chemistry. Total Tech Pools was started in 1991 primarily as a pool service company. Many of the original staff came from other pool companies and many are still with us today. Total Tech Pools performs all types of repairs, restorations, and maintenance on pools including liner replacement, openings/closings, equipment installation and repair, leak detection and complete new pool installations.

In 1996 a retail store was opened and in 2001 a larger facility was opened in Oakville. Currently Total Tech Pools operates a store in Oakville , ON, Kingston, ON and Montreal, QC. We offer a full line of chemicals, equipment, accessories and many other supplies for your pool at very affordable prices. Total Tech Pools prides itself on providing honest and fair service and places a very strong emphasis on education and training.

We are very proud to have received the Small Business of the Year Award in 2009. We truly appreciate the support from our customers, staff, suppliers and other partners for helping us earn this prestigious award.

AWARD WINNING SERVICE TEAM
Our award winning Service Team has been serving customers for 20 years. At Total Tech, we pride ourselves on fair, knowledgeable, and honest service at terrific prices. To experience our service is to understand what sets us apart from the rest. We encourage you to book your experience today.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
We carry a full line of pool and spa products with quality and value in mind. All our products have been carefully researched in order to provide the best products available at optimum prices. Total Tech Pools and Spas is located at 1380 Speers Rd in Oakville. We carry a full line of pool related products: Liquid Chlorine (Sodium Hypochlorite) Pool and Spa Chemicals Accessories and Maintenance Products Pool Toys and Games Have a very well stocked Parts Department Various Equipment (pumps, filters, heaters, sanitation systems, automation) We have a fully functional and landscaped pool at our Renovation Showroom next door which will help you visualize liners, landscaping options, lighting options and equipment. Outdoor Furniture
SERVICES
Total Tech Pool & Spa offer most, if not all, pool/spa related services ranging from professional openings & closings, pool liner replacements & restorations, leak detection & repair, equipment installation & repair, to weekly pool maintenance service. POOL INSPECTION: A visit to the home by one of our expertly trained staff members A full written report which details the current condition of the pool surface, equipment and foundation. The report will outline anything that is not functional or up to code and provide the approximate cost to fix/ replace these dysfunctional parts. The report will give any additional recommendations such as safety hazards in the backyard and pool accessories (ie. winter covers, diving boards, slides, fencing, etc). POOL MAINTENANCE Chemical balancing Water testing Vacuuming Leaf Skimming Equipment Maintenance POOL REPAIRS Our technicians are trained and experienced in a variety of pool related repairs and are backed up with vast technical resources and an extensive parts department. We will identify the problem and advise you on corrective measures and if applicable how to prevent recurrence. POOL RENOVATIONS/ BACKYARD LANDSCAPING Total Tech, either independently or in conjunction with our landscaping firm, Rosa and Rosa, can completely transform your backyard and pool. POOL LEAK DETECTION We utilize a variety of methods to locate leaks including pressure testing, sonar detection, and diving. In most cases we can isolate a leak to a very small area. POOL EQUIPMENT INSTALLATION POOL LINER REPLACEMENT Total Tech Pools and Leisure is your complete pool service provider.
BRANDS
Pentair , Aqua Chemicals , HPI Covers , Raypak , Jacuzzi , Kreepy Krauly
SPECIALITIES
Our goal is to ensure that your pool and spa experiences are memorable, for all the right reasons, so drop by one of our three retail showrooms soon, and meet the team.
WEBSITE
http://www.Totaltechpools.com
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
Visa , Mastercard , Debit
LICENSES
Town of Oakville
MEMBERSHIPS
Pool and Hot Tub Council of Canada , APSP , BBB , Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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