Kitchen cabinets -HUGE disappointment!
I had a representative , who I thought was Home Depot come to my place to provide me a quote on Refacing the cabinets. I chose to proceed with it, and was advise d there was a delay in having the job done, because they were busy. I was asked for a deposit of $2200. They were quick to take the money, but when I canceled the service 3 days in, I have been calling NON-STOP to get my money back. I was assured during my last 3 calls, that a credit was going to be processed, and we are 2 days shy of reaching ONE of me dealing with this. This has been the WORST customer service I received from a company. I will never TRUST or recommend them.
- Approximate cost of services:
- $2,200.00
- Company Response
Dear Customer
I am unable to verify any of your claims due to the fact that there is no customer name to reference to. As a private user i cannot verify you are an actual customer of ours. With that said, Total Kitchen Refacing and the Home Depot are dedicated to providing Professional and quality service at all times. If you would like to reach out to our office to review your concerns and provide us with the customer name we would be happy to review.