We had Torwin come and quote for our window and door project. A coworker had used them, and recommended them, and I obviously checked here and liked what I read.
Tony came out and did the quote - he was thoughtful and thorough. We decided to go ahead and Tom came to do the precise measuring. For almost all windows we were going to go brick-to-brick, which meant that there would be a lot of impact on the window openings. Tom was realistic about what would be involved in our 100 year old downtown semi ("it's going to be a war zone!") - which we found concerning. In reflection though, we were very happy that he managed our expectations properly. We did a lot of prep work - and had cleared around the windows and plastic-covered everything. Tom and his crew were efficient, careful, and did a great job.
Clean up was good each day, and they were very receptive to any questions or concerns. The only thing at all that I could say was not quite right, was they went to do a standard sill, when we had arranged for an extended bullnose sill - fortunately I was in the house, and I noticed. I told Tom and it was quickly rectified and all was great.
I knew that changing all the windows would improve the house, but it actually feels like a whole new house!
- Company Response
Thank you for trusting us with your project and your HOME! You were an absolute pleasure to deal with and we are grateful for your business and the opportunity to work on a challenging but very rewarding project. Your front door is a stunner and you did such an awesome job picking it out. All the best!