After reading the reviews on this site, I decided to go with Tom Trucker for my most recent move. The guys were definitely professional and in very good spirits - two of the three were especially outstanding (demeanour and ability).
The good: Their team can definitely move stuff and keep going - even later into the move. They wrapped up my stuff and took care of loading and unloading.
The not-so-good: There were some dings on the wall (and some screws from furniture - but I have no idea which ones) once they left that I have to take care of, some items were not completely unwrapped when they were done. I had to ask from the drop cloths and shoe covers in my new place - there was also not enough.
Their price turned out to be move expensive than what the competition quoted.
Net, net: I'll likely get another reference in my other move from my friend, or ask for specifics before I use them again (drop cloths, estimate, specific team members, etc.)
- Approximate cost of services:
- $1,000.00
- What could this company do to improve their services?
- Provide written estimate. Ask if customer would like drop cloths (what suare footage) Cleanup dings and unwrap everything..
- Any advice to offer fellow homeowners facing a similar project?