the in store service as this downtown location is awesome, on the furniture department, this Constantine sales guy really knows his stuff and spent hours teaching me about wood. the disappoitning thing is the delievery service. i believe they outsource their delivery service. first delivery attempt the driver got lost and didnt bother phoning in for directions. Second delivery the guys arrive, not very professional and polite at all. Delivery of the dining table was a mess too, they arrive at a totally different time, making me go home from work to meet them.