We found Tender Touch through Homestars. Gary and JP were professional, efficient and personable during our move. They took the time to put down runners where necessary and wrapped blankets around our belongings and also the bannisters to protect them. Seeing the care which they took to reduce any damage that would occur helped put me at ease.
What left the greatest impression on me was that they were hustling like crazy the entire time. Even though we were paying them by hourly rate, near the end of the move when they could have been dawdling and racking up the bill, I saw both Gary and JP pretty much sprinting to clean up the runners and blankets they had used so that they could get done quickly and stop charging us.
I have extremely high standards for the people/companies that I choose to do business with. Tender Touch, Gary and JP have exceeded those expectations. We don't expect to move again, but if we do, we would definitely use Tender Touch again.
I recommend them without hesitation.
- Approximate cost of services:
- $400.00
- What could this company do to improve their services?
- Although Gary and JP were about an hour late, they more than made up for it. It would have been nice, however, if the office had called to let me know that they were delayed. I found out only because I called them about an unrelated matter.
- Company Response
Thanks for your review.
Padding furniture in the home, laying floor runners and protecting banister rails make all the difference in ensuring a smooth job.
Glad to hear both Gary and JP gave it their all for you and followed company policy to a T.