Walkway connecting to exiting patio
UPDATE:
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Immediately after posting this review I was contacted by Shawn the sales rep. He is working to resolve the issue. I had tried to contact them before using their main line, so a word of advice is to keep the sales rep cell number. I will update this review below based on what happens.
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I will start with a couple of good things. First off the price was excellent and the sales person (Shawn) showed up early gave the quote on site (no waiting around like a lot of people). The way the job is done with different crews of people is very efficient, it really is an assembly line.
Now for the bad stuff:
1-were a day late showing up, for some people this may not be a problem but I had taken the day off so I could be present when the job was done.
2-used the wrong colour stone. They were tying into an existing patio and used the wrong colour stone.
3-despite having dug up and marking water and gas lines ahead of time they put a 9 inch spike through one of my pool lines. I had to drain a foot of water out of the pool and spend several hours fixing that.
4-instead of removing the dirt they dug up they threw it all against the trunks of my cedars. This will kill the trees.
So while the price is great I really cannot recommend going with them. Spend a little more money and go with someone else.
- Approximate cost of services:
- $2,600.00