We moved into our newbuild home and wanted to get some custom shelving in our walk-in closet in the master bedroom. Joseph was able to provide numerous design options that fit in our budget. We are very happy with the quality of the finished product and would definitely recommend Superior Closets to anyone looking for an affordable custom closet solution... However, we also ordered Hunter Douglas blinds from them and after about two years the blinds started fraying and I can tell it happened because of the way they were installed.
- Approximate cost of services:
- $9,000.00
- Company Response
Date: March 14, 2016 ||:
Hi Chris,
We are sorry to hear that the Hunter Douglas blinds are starting to fray. We would like to remind you that the blinds come with lifetime warranty and we are confident that we can resolve the issue.
Please call the office at your convenience and we will set up a repair for the blinds.
Thank you,
the Superior Closets Team ||Date: March 16, 2016 ||:
Hi Chris,
Unfortunately we haven't heard from you yet, and would like to take care of your fraying blinds. We were trying to find your invoice in our system, but were not able to. Please send us your invoice number and we will start the process of the blind repair with Hunter Douglas. We are looking forward to hearing from you.
Thank you,
the Superior Closets Team