Had to go to this location as the laptop I was looking for was not found at the location nearest to me. The laptop was on clearance and pretty much sold out everywhere. The technology associate was nice enough to reserve it for me over the phone. I went into to the store and asked about the laptop; which by now had probably been sold out all over the city, he went to the back and in a few minutes brought it out for me. I was really happy I that I had acquired a new laptop worth over $899 for about $600. Unfortunately I didn't get the associates name, but I think the customer service at this location is better than most of the locations in Scarborough.