Our shower stopped working and Shanks had to change the part. (All the fixtures we bought 15 years ago from another company broke so we knew this was the list likely the case.)
They ordered something that went well with our other bathroom fixtures.
We've used them for decades with our radiators and knew they are a very dependable and trustworthy company.
We couldn't be happier and we'll use them next month when we renovate our kitchen.