Shanks A & G Plumbing & Heating Ltd

Plumbing
717A Mount Pleasant Rd, 2nd Floor Toronto ON M4S 2N4
Write a Review
Write a Review
HomeStars
Plumbing
Shanks A & G Plumbing & Heating Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

79%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Shanks A & G Plumbing & Heating Ltd

Average customer rating:
7.9 10 (35 reviews)

Sort by

Steven in Toronto
Steven in Toronto
0 reviews Toronto, ON
10/10

Blocked drain

Yusuf from Shanks did a wonderful job dealing with a blocked drain in our laundry room. He arrived promptly, explained the isssue/solution and completedy the work very quickly. The best plumber experienece I've ever had.

Was this review helpful?
Dan
Dan
11 reviews Toronto, ON
8/10

Prompt, Polite, Knowledgeable

Last year, I purchased and had installed a new Moen faucet from Shanks. Came with their full repair/replacement warranty. When the faucet proved defective, Shanks ordered a new one and replaced it quickly and professionally.

Was this review helpful?
ann.edwards in Toronto
ann.edwards in Toronto
1 review Toronto, ON
10/10

Bathroom Renovation

We had Shanks completely regut our upstairs bathroom and create a new one. Dave gave us an initial estimate which matched what we paid at the end. Dave made excellent recommendations about layout, and provided us with quality plumbing fixtures and cabinetry. Steve did the renovation work. Steve is personable, very responsible (no concerns about having him in our home for a lengthy project), and pays exacting attention to all details of his fine work. Both Dave and Steve steered us clear of some unwise ideas I had, with excellent advice as to what would work instead.
The bathroom is just beautiful. I highly recommend Dave and Steve as quality renovators.

1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Replace Faucet

We called Shanks when we had an issue with our kitchen faucet - they came quickly, diagnosed the issue, ordered and replaced our new faucet very efficiently. Very satisfied with Shanks and Eric who performed the services on site.

Was this review helpful?
Michael in Hamilton
Michael in Hamilton
1 review Hamilton, ON
10/10

Basement Bathroom

We hired Shanks to put in a new basement bathroom.From beginning to end they did a wonderful job.Dave was very professional in costing out and managing the project. Steve brought a high level of knowledge and hands on expertise in creating the bathroom. Both were friendly, approachable and professional through the entire process.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
1/10

Avoid

We have used Shanks many times because they are so close, but every time I regret it. They are close and come quickly. That's good. But, even simple jobs somehow require multiple trips, and you get billed for many hours of "work", while they "go get parts". Once they came, just said they didn't want to do the job, and then billed for a "service call", which involved no service what-so-ever. If you must call this company, request anyone BUT Yusef. He is completely useless.

1 of 1 people found this review helpful.
Was this review helpful?
lindseyachapman in Hawkestone
lindseyachapman in Hawkestone
0 reviews Barrie, ON
10/10

Same day service!

Called and they were on site the same day to fix the issue. Doesn't get much better than that! Thank you for taking care of it so quickly for us

1 of 1 people found this review helpful.
Was this review helpful?
Wendy in Toronto
Wendy in Toronto
1 review Toronto, ON
0/10

Old house basement toilet leaking

We have a rental property (80 year house rebuilt 30 years ago) in mid-town toronto. The basement toilet was overflowing so the tenant called Shanks. They came in, decided there's no problem and needs no solution, and left us a bill for investigation. The very next day, the SAME problem occurred. The tenant called Shanks again. Shanks came in and started investigation with 5 plumbers! My husband asked for an quote from them over phone before they proceed, however never received. Shanks proceeded anyways. By the end of the day, Shanks decided that the problem is caused by tree roots growing into the clay pipes and they can't solve the problem. They asked another plumbing company to come in and give us a quote for $2800 to replace the pipe. In the same time, Shanks made my tenant pay $1300 on our behalf without even letting us know! We quickly hired another highly regarded plumber and did another investigation. The problem is NOT caused by tree roots and didn't need 4 digits to solve! Reading the past reviews i realized Shanks make old house owners pay 4 or 5 digits to solve the same problem that might not even exist in the first place; make them feel cornered to resolve an "emergency"; and make them pay more as the "situation was unexpected". I doubt Shanks' professionalism and integrity.

2 of 2 people found this review helpful.
Was this review helpful?
Cameron Mc. in East York
Cameron Mc. in East York
1 review Toronto, ON
10/10

Basement Drains and Bathrooms

Working with Shanks is like being a family on "Holmes on Homes" but without the anxiety! They really know their stuff. They can be trusted. They charge a fair price for valuable work. We had a pretty major job with Shanks as part of a basement reno, involving drain work, new radiators and a bathroom rough-in. They did a great job. Quick, clean, efficient and on budget. They have a big team of professionals. In total we had nine different people in our home. Every single one of them was a pleasure to be around. Courteous and great with the kids and dog. Big shout out to Dave. Very knowledgeable. Great person to work with. Kept every promise he made. You can be very confident that Shanks will be a fantastic partner in your renovation.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Solved our problem the same day!

We had a malfunctioning toilet in my parents' ensuite and called Shanks in the morning and they came that day even though It was the week between Christmas and New Year's. The plumber diagnosed the problem - the tank wasn't flushing full tank of water each time - and he had the replacement parts in his truck and sorted out the problem. The plumber was friendly and courteous.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shanks A & G Plumbing & Heating Ltd

Residential plumbing services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Plumbing pros in Toronto?