Sears

I Purchased a brand new washing machine from Sears and right away it was not working properly. It would stay on rinse cycle and not move to next cycle. I called Sears and the service repair man came 6 times to fix the problem and didn't. I ended up having to use a friend of mine to fix it. The problem ended up being that the hose was pushed down the drain pipe to far and the water would fill up in the hose and create a vaccuum. Sears said they had done their job and I have my money so take it up with the 1 800 number.