We wanted to replace and expand the deck on the back of our home. What was there was too small for our needs, was badly weathered and somewhat utilitarian in design. A tradesperson doing some work for us suggested we contact Royal Decks & Landscapes he recommended them highly. We did some checks online, including on HomeStars and gathered other feedback - it was all extremely positive & we felt they were likely the right firm to work with. We met with Miro and Arens to consider what might work in the space we had and what Royal Decks could design and build for us. The design work they completed, professionalism displayed and interest in working with us quickly convinced us that Royal Decks was definitely right for the job we needed done. It was a very good decision on our part -Royal Decks did an exceptional job!
The work done and support provided through all the preliminary steps was great. Even as we waited on the City for permits and approvals, planning and prep work continued. Some minor changes were made to design and finishes and accessories selected. Anita was great at keeping us posted on what was happening and when approvals were received. Loved the technology she uses to facilitate payments it made easy to use, secure and convenient.
The delays by the City in issuing permits meant demolition of the old deck and construction of the new was delayed. As soon as permits were in hand and they could get us in queue, Steve was on site to walk through the project with us, covering off what would happen, making sure everything could happen as proposed and confirming what to expect. The oversite he then provided to the project was impressive given how busy he is. Steve was first class to work with - we really appreciated his attention to the details and his noting the little things that took the finished result from very good to great.
In this type of a project the result is heavily dependent on the quality of the workmanship put into it. Arthur was assigned as lead carpenter, and we quickly came to appreciate his expertise and commitment to quality in the work being done. Matt and Gary who were onsite to assist, were great and obviously here with that same commitment to doing a great job. Michael and the landscaping team were also very good and finished up that work exactly as we expected.
Due to weather, condo board rules and a couple delays beyond anyones control, construction ran a few days longer than planned but the wait was absolutely worth it. We are extremely pleased with the end result. The deck looks great and has been the topic of many conversations with neighbours and those passing by there have been many positive comments and admiring looks! We are extremely pleased with the work of Royal Decks and Landscapes by Miro and his team and would highly recommend their services to anyone considering a deck and landscape project.
- Approximate cost of services:
- Company Response
Hi Don, thank you for your kind review. It was pleasure to work with you. Enjoy your new deck and landscaping!