Royal Decks And Landscapes

Decks
B10 - 996 Westport Crescent ON L5N7Y2
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97%

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Reviews for Royal Decks And Landscapes

Average customer rating:
9.8 10 (109 reviews)

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Daryn Thompson in Mississauga
Daryn Thompson in Mississauga
2 reviews Mississauga, ON
10/10

Terrific Deck!

We love our deck... we are out there 4-6 hours per day ever since the screen door went up!...

Royal did a great job, high quality materials, and terrific craftsmanship! Total commitment to quality.

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Company Response

Thank you Daryn, enjoy your deck.

J&R in Mississauga
J&R in Mississauga
1 review Mississauga, ON
10/10

Deck and Patio

We had been looking for a deck contractor for some time. After some unsuccessful attempts we found Royal Decks. Miro worked with us on the design, material options and pricing. The final vision was a simple yet modern feel with composite decking, aluminum railings and etched glass privacy panels. The patio stones and retaining wall complemented the colour scheme. It's rare that the final product turns out better than you expect, but that's exactly how we feel. This result was not by chance. Once you go with Royal Decks it's the quality of the team that makes the difference. Chris did a superb job with the patio and retaining wall and he made sure we were happy with the work. Patrick was exceptional with the decking. He followed all the details of the engineering drawings and permit and Patrick gives you superb quality workmanship. Steve was our project manager and addressed all our questions quickly and honestly.
We recommend you give Miro at Royal Decks a call and experience it for yourself.

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Company Response

Thank you very much Joe for a great review. Enjoy your new back yard!

peidyt17
peidyt17
2 reviews Vaughan, ON
10/10

2 Stage Project over 2 Years

I researched and selected Royal Decks over 2 other companies as it had the best quality/value among the 3, I was not disappointed.

The main cedar deck was replacing a tiny new construction deck from the new home builder. They were very flexible in allowing me to change to a wider deck after I saw their boundaries set out were a bit narrow. The extra 6 feet transformed the entire deck to a masterpiece.

After a year, I had decided to build a second deck level and install a hot tub. I again chose Royal Decks and they did not disappoint. First, you can tell right away from the time they took to plan out the spa foundation pad to the end workmanship, they have high quality workmanship. Even though I did not request, they built the entire second level sealed off as they told me a hot tub would attract racoons, rabbits, etc. to nest beside the hot tub. This was really thoughtful and I would never have known this before. They also reused the original deck stairs and lights to save money.

There was a slight hiccup as the new lights ordered were different than the existing so it was noticeable side by side. However, when I pointed this out after they finished, they quickly came back and ordered/moved lights so everything matched.

Great job guys, you deserve a big thumbs up!

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Company Response

Thank you Daniel for nice review. Hope you will enjoy your new deck and hot tub and looking forward to the photos.

Melanie D’Souza in Mississauga
Melanie D’Souza in Mississauga
2 reviews Mississauga, ON
10/10

Decking and Gazebo

What an incredibly great company Royal Decks were amazing.
From the moment we met Miro he delivered everything and suggested some great ideas that we utilized.
These guys really know how to treat their customers, their products and workmanship is first class. Do not hesitate to hire Royal Decks for your next project.
A special shout out to Patrick who is brilliant and to Justin who works so hard and of course Steve (project manager) who always has a cheeky grin on his face!
Many thanks, it was a pleasure working with you all.

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Company Response

Hi Melanie thank you for a kind review. Everybody says hi. Well have to post some photos of your back yard. Spring is finally here!

AsifH in Ottawa
AsifH in Ottawa
4 reviews Toronto, ON
10/10

New PVC Deck

We had a new deck put in a few years ago and found Royal Decks on Homestars. We had a received quotes from a few people but found Miro to be very straightforward, honest (about the pros and cons of different materials), patient, and courteous. Miro was also happy to change the scope (installing glass) after we had originally scoped out the project. I would definitely recommend Miro and Royal Decks.

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Company Response

Thank you very much Asif. It pleasure working with you. I am glad you are still enjoying your deck.

Trevor Valade from Old Toronto
Trevor Valade from Old Toronto
3 reviews Toronto, ON
10/10

Rooftop Decks

I've been doing various upgrades to a home I purchased last fall, and one of the last items I needed to address was the supply/install of two roof-top decks. I've had some pretty disappointing experiences with trades thus far, and dealing with Royal Decks was absolutely incredible. From the initial visit, to the quote, to the materials, to the scheduling/communication - they surpassed my expectations. Yesterday when I came home from work, I was able to inspect my two new decks, and their glass railings, and I was really, really impressed. I will use Royal Decks for anything deck related in the future. Highly recommended.

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Company Response

Thank you so much for a nice review. It was pleasure working with you. Enjoy your new decks!

Adam C in Toronto
Adam C in Toronto
3 reviews Mississauga, ON
10/10

Front porch, hot tub pergola and back deck pergola

Royal Decks did a great job of accommodating our design ideas with our covered hot tub pergola, our backyard deck pergola and our front porch column and railings.
We needed to make some changes, and they were helpful with those and came up with solutions for us, rather than just telling us it couldn't be done like that.

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Company Response

Thank you for a very nice review Adam. It was pleasure working with you. Always happy to offer a constructive advice.

Terence in Mississauga
Terence in Mississauga
7 reviews Mississauga, ON
10/10

Excellent Backyard Deck

Precisely engineered, excellently constructed, solidly built.

Miro was prompt in responding to communications; we were informed in advance of weather related delays (electrical equipment and H20 are a bad combination), and of the need to order the railings only after completion of the deck, both of which made sense...

AND THE WAIT WAS CERTAINLY WORTH IT!

MIro and his team have our highest recommendation.

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Company Response

Thank you very much for a nice review Terence. It was as great working with you. Enjoy your new deck.

JHS&DS
JHS&DS
4 reviews Mississauga, ON
10/10

Deck & Patio Project

We are absolutely thrilled with our patio and deck project. The workmanship is spectacular and we really appreciated the dedication and professionalism of both the patio and deck crews. Miro was a pleasure to work with and offered amazing guidance on choosing materials and coming up with the overall design. We wouldn’t hesitate to do business with Royal Decks again.

1 of 1 people found this review helpful.
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Company Response

Hi Jonty and Duncan, thank you for your nice review and for your patience. It was great working with you. Hope you enjoy your deck and patio when nice weather comes back!

Private User
Private User
Private User reviews Toronto, ON
1/10

Endless frustration with decks

Dealing with Royal Decks has been an endlessly frustrating experience. We had 4 quotes for decks and we picked them because they were the most expensive and had good reviews on Homestars and Miro seems like a genuinely nice guy. You pay a hefty deposit ($5000) up front to save the dates 2 months in advance. What was quoted as a 7-10 day job took 2.5 months...always caught up in other jobs. They just disappear for weeks and really don't seem to care. The weather was fine so that wasn't an excuse. You pick out your material months before but they keep having to order it (sorry don't have the plants, and sorry don't have the railings) etc which leads to delays again and again. They made some big mistakes and gave us poor options to fix them. Some of their problems were related to their poor communication with other tradespeople who all were upset by Royal Decks behaviour. What should have been a straightforward relatively small but expensive job has been headache after headache. Problem is once you've spent the money what recourse do you have? Would never recommend them.

1 of 1 people found this review helpful.
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Company Response

Dear Amanda and Kieran, I apologise that we weren’t able to fulfill your expectations. This year was quite different from any other year. We had extreme rain in spring time, effects of which carried on for the rest of the year. We started on your project 3 weeks after what we initially agreed to.

However, there are few things in your review that are not accurate. We never disappeared from your project to go to a different project. We started on your deck first week of September and we were finished with both of your decks within 2 weeks. There were a few days within these 2 weeks we weren’t there because we were short on few boards which have to be ordered in. Railings are always ordered after the deck is framed up, as we use custom railings for every project and it must fit 100%. This is explained to every customer ahead of time. The result is that there is a 2-4 week time frame when we are not working on your project. Railing was completed second week of October.

To address the “big mistakes” you speak of in your review, there were three mistakes. Downspout was wrongly directed. Lights transformer was installed at a different outlet than you wanted. And lastly, there was the temporary staircase. We explained to you on a couple of occasions that we cannot install a proper staircase until you have a retaining wall rebuilt, because your waterproofing contractor destroyed the retaining wall and stairs had to land on retaining wall. Temporary stairs were installed so you can still use your deck. After your landscaper fixed the retaining wall, we came and rebuilt stairs with proper finishes. The other two issues were corrected as they were very simple fixes.
When I picked up final payment, Kieran said that he was very happy with the work that we’ve done. Hope you and your family will enjoy decks we built for you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal Decks And Landscapes

ROYAL Decks Co. is a custom decking company priding itself in high quality of work and complete customer satisfaction. ROYAL Decks Co. focuses on specialty materials, such as exotic hardwoods, low maintenance materials and high grades of cedar. ROYAL Decks Co. offers a complete solution for a homeowner from custom designs to the execution of the project.

ROYAL Decks Co. was founded in Burlington Ontario and quickly grew to serve all surrounding areas of Toronto and also Calgary since 2008 onwards. We are successful because we take every deck builder project as if it was the only one, although we build hundreds each year.

Our success is based on the following five core values:

Great design
Quality work
Build on time and budget
Provide great warranty
Safety

Great design
In order for the deck to be great, it has to be usable, look great and fulfill all of the customer's expectations. With our extensive experience, we will work with you to design the deck that will serve the purpose, according to your needs. This means getting the right size and shape of the deck, getting the right features and selecting the right materials. We work with many materials of different properties and we are sure to find one that will work for you.

Build quality
We have only the most experienced carpenters. Our carpenters have been in construction most of their lives and they build decks not because they have to, but because they love it. All of our decks have to meet very strict ROYAL Decks Co. quality control on top of any building code requirements. Our decks not only meet building code, they exceed it.

Build on time and on budget
Our estimate includes time frame when the project will be started, how long it will take and how much exactly it will cost. We strive to make the construction process an enjoyable experience. That is why we take these extra seriously.

Provide great warranty
We are proud to give one of the best warranties in the business to every deck that carries ROYAL Decks Co. name on it. We stand behind the work that we do. To see details about our warranty please visit our warranty website.

Safety
Safety is our utter most requirement doing any work. We carry both WCB and WSIB, to date without a single claim. We keep our workplace neat and organized to minimize any injuries.

Sincerely,
Miro

CATEGORIES
Decks and Landscape Contractors & Designers
WEBSITE
http://www.royaldecks.ca
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
12
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$5,000
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.