Rooter Group Inc

Drain Services
Toronto ON
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Drain Services
Rooter Group Inc
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98%

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Reviews by rating (past 12 months)
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Reviews for Rooter Group Inc

Average customer rating:
9.9 10 (37 reviews)

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Richard in Oakville
Richard in Oakville
2 reviews Oakville, ON
10/10

Rooter Group

Had drainage issues which Lester was able to fix. Very knowledgeable and courteous. Was on time, cleaned up everything and ensured we were happy with the work performed. Would recommend Rooter Group for anyone that requires plumbing assistance.

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Company Response

Thank you Richard, I'm glad we could help. I really appreciate your review and the recommendation. It was a pleasure doing business with you and I look forward to seeing you again.
Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

Bruce in Stouffville
Bruce in Stouffville
0 reviews Whitchurch Stouffville, ON
10/10

Toilet repair

Toilet leaking all over the floor due to broken internal works. Lester & his assistant arrived quickly & made the repair. Excellent service with out front cost & no “up-selling”. Fixed right the first time! Highly recommended.

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Company Response

Thank you so much, Bruce. I really appreciate your review and the recommendation. It was a pleasure doing business with you and I look forward to seeing you again.
Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

robinta
robinta
0 reviews Toronto, ON
10/10

Bathroom toilets

Very good service and efficient highly recommended very helpful will call if I need future help

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Company Response

Thank you so much, Robin. I appreciate the recommendation and look forward to seeing you again.
Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

w.h.plumbing
w.h.plumbing
0 reviews Toronto, ON
10/10

Main drain service

As an owner of a plumbing company WH Plumbing. I always use Lester. They never disappoint me quick and reliable service.

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Company Response

Thank you for the endorsement. We really appreciate all the calls you send our way, and we'll always do our best to provide the right service on time.
Thank you Wayne and thank you W.H. Plumbing.
Lester

Private User
Private User
Private User reviews Toronto, ON
10/10

floor drain cleaning

Outstanding work done by Lester and Shaun!! Very friendly and knowledgeable. Would recommend these gentlemen to any homeowner.

0 of 1 people found this review helpful.
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Company Response

Thank you very much. I appreciate the recommendation and look forward to working with you again.
Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

Umair
Umair
0 reviews Toronto, ON
10/10

Excellent service

Great experience! Called to get a drain blockage fixed, got helped within the hour. Service was quick and professional. Will definitely recommend them for plumbing services in the future.

1 of 1 people found this review helpful.
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Company Response

Thank you so much Umair. It was our pleasure and I'm glad we could be of fast service for you. Thank you from Sean and thank you for the recommendations.
Lester
Rooter Group Inc.
https://rootergroupinc.ca/
Can’t Flush? We Rush!™
1-800-2-ROOTER (1-800-276-6837)

mintoo in Toronto
mintoo in Toronto
1 review Toronto, ON
10/10

Sewage line blocked

After calling another company and finding no solution but the other company wanting over 6000 to do half a job.. I posted in homestars. Lester was the 1st to call and actually show up at the site immediately. He gave us a solution which would have cost about $2000..but eventually was solved as it was a city sewage issue. Lester gave us the right path and the right solution should we have needed it. Thank you Lester. Stay safe and blessed.

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Company Response

Thank you very much Mintoo. I appreciate the review and the business. I look forward to working for you again.
Lester
Rooter Group Inc.
https://rootergroupinc.ca/
1-800-2-ROOTER
1-800-276-6837

kyla.summers80 in Toronto
kyla.summers80 in Toronto
1 review Toronto, ON
9/10

Drain pipe replacement under basement

Lester and his team did a much more thorough investigation of our drainage system and explained what needed to be repaired now and what can wait. Found issues another company missed. Fair price for work and job completed quickly.

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Company Response

Thank you for choosing us. I'm happy we could find the issue using the camera inspection for a detailed diagnosis, and guide you in the right direction of what needed to be done right away, and what could wait. I look forward to working with you again.
Lester

Nillen Wong in Toronto
Nillen Wong in Toronto
3 reviews Toronto, ON
10/10

Main drain, backwater value, copper pipe replacement/installation

After 4 frustrating days of not being able to drain water from the sinks, bathtubs nor flush toilets, and dealing with many people from my home insurance company and plumbers, I was so relieved to have found the Rooter Group Inc, Etobicoke on HomeStars.

Lester Parris, owner of this franchise answered the phone, and he and his partner, Mirko came within 2 hours of my phone call. They were able to give me a thorough diagnose of the problem, and a very reasonable quote for the job. They brought in two crew members, Tadek and Slavik to begin work immediately. The problem was a massive tree root blocking the main drain. By evening on the same day, we were able to use the sinks, bathtubs and toilets.

Using a sophisticated camera, Lester and Mirko showed me the entire old ceramic drain pipe was clogged with tree roots, and needing replacement with CVP pipes. They understood that I had a tight budget, so they did not push me to do the next phase of the work. However, I valued and trusted their expertise and advice, and decided to continue the next phase of the work, which included the installation of a backwater valve, clean outs, and the replacement of a galvanized steel water pipe with copper (the City did not replaced, unbeknownst to me).

They informed me about the City's Basement Flooding Prevention Subsidy Program, whereby I can apply for a subsidy once a backwater valve and clean outs are installed, and passed the City's inspection. This was very helpful information.

They were professional, were on site every day and took pride in their work. They took care to organize the removal of the old pipes and ensured we had functioning faucets and toilets. The crew cleaned up everyday. At every phase of the work, Lester and/or Mirko would explain what was completed, and what the plans were for the following day. They ensured I was happy with the work and clean up before leaving each day.

I am very grateful for Lester, Mirko and the crew, Tadek and Slavik for their professionalism and quality work. I would highly recommend the Rooter Group Inc., Etobicoke branch for any plumbing/waterproofing.

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Company Response

Thank you so much for the wonderful review, Nillen, and thank you for referring your neighbour to us. It was a pleasure to work for you and we appreciated the tea every day. All the best in the New Year.
Lester and Mirko

Private User
Private User
0 reviews Toronto, ON
10/10

Sewer Pipe Replacement

The work done on our home by Rooter Group was professional, efficient, and conscientious. The workers were diligent, paid attention to the details and cared at all times about our comfort while they completed the various aspects of the job. They maintained a very clean site especially considering the nature of the task; were punctual and very respectful of their surroundings. A pleasure to have in our home. We were extremely pleased with the work completed and highly recommend their services.

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Company Response

Thank you so much for the wonder review. It was a pleasure to see you again after fifteen years. I appreciate you calling me again.
Lester

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rooter Group Inc

Rooter Group Inc. is your resource for plumbing, sewer, and drain services. We pride ourselves on offering 24-hour emergency services, ensuring we can take care of the problem as soon as possible. Backed by more than 20 years of experience in the field, our team understands that drains and their related systems can be unpredictable, which is why we come to you right when you need us. CAN'T FLUSH? WE RUSH! Service Areas: Toronto, Etobicoke, Vaughan, Mississauga, Oakville, Caledon, Markham, and Brampton.

CATEGORIES
Drain Services and Plumbing
SERVICES
Unclog drain, Sewer Cleaning, Drain Cleaning and Maintenance, Power Flushing, Drain Camera Inspections, Basement Waterproofing, Backwater Valve and Sump Pump Installation, Plumbing, Fix Leaky Basement
SPECIALITIES
Established in 2000. Our team is dedicated to prompt, quality services. We believe in building long-term relationships with our customers. We are available 24/7 and never charge extra for nights or weekends. CAN'T FLUSH? WE RUSH!
WEBSITE
https://rootergroupinc.ca/
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