I stopped in to ask advice on what to do about my buzzing lights. Every time I use the dimmer switches, the bulbs buzz (enough to drive you crazy). This is the case in every room in our new house. The "expert" confidently insisted that the only thing that could cause this was an issue with the grounding of the bulbs. I asked him explicitly if the bulbs themselves might be the problem, and whether buying a different type would help. "No, it's definitely the grounding" he reiterated in his default unpleasant and impatient manner - all the while, looking away, apparently for someone more interesting than me. Anyway, I got home and surfed the web, where I was told that it is most likely the bulbs. I tried a different type, and problem solved! No need to tear up the walls searching for a break in the grounding wires as he said was necessary. Too bad they missed out on me replacing 20+ bulbs with new ones from their store. This is just the latest in frustrations with regards to customer service I've had from this Lansing. I recommend giving it a pass.
- Approximate cost of services:
- $60.00