The fiance and I went to the Sheppard Ave location to look for Benjamin Moore paint (we had just moved into our house in Aug). The sales associate there gave us great time and attention given that it was only her in the paint section and 2 other customers waiting for her assistance as well. After she had briefed us with paint info, she advised us that Rona was going to have their semi-annual paint sale the next week (buy 2, get another 1 free). She also recommended a good time for us to go as one can imagine what a zoo the store would be for a paint sale.
Fast forward to 2 weeks when we decided to actually start painting. We realized that the grey we had chosen for a room came out just too blue. Called the store to advise of our problem and they happily told us to come by to get the colour adjusted.
A different paint sale rep was there to help us out this time and she was a world and a half of help. She fully knew her colours and technique to help us get the right colour desired (which was a little difficult as the paint we brought in was already tinted). She was so sweet and extremely knowledgeable and the paint colour turned out great!
I would highly recommend someone to head over there for paint help!