Love our new kitchen but had issues with the timing and minute details of the project. For example, the open shelves above the kitchen desk are off by 1/8" which drives me crazy (con) but is apparently "acceptable" in contractor-land! The quality and craftsmanship overall is high (pro). Rey needed heavy supervision to meet his promised timelines (con), and I had to ask several times that he come himself instead of sending his less-experienced workers (con). He was able to get us some deals on hardware and extras (pro), but he didn't tell me in advance the the hardware I chose would not quite fit (size-wise) his shaker design (con). His granite guy turned our countertops around in 3 days (pro)!!!! He added an extra 'design feature' to the desk which I loathe and which has nothing to do with shaker style (con). If you have time to watch over every detail, he does nice work. His wife Carmen is awesome and makes every effort to keep the customer happy.
- Approximate cost of services:
- $30,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?