A rep. from RCC came over for quote explained the process and stated the work would be completed in 4 to 8 weeks (in writing) . After 7 weeks called RCC for an update they stated they would call back after a few days no response called the rep. and after a few days still no response.
A day before week 8 with no still, no response called the office and informed them if they are too busy to do the work I understand but will need my down payment returned since water has been entering the basement.And would need it repaired, didn't expect such a delay.
Was informed it would be repair a week Friday (aprox.10 weeks).
Hoping they show, and complete the work as stated.
- Approximate cost of services:
- $1,800.00
- Company Response
We are sorry to hear that you are having issues getting a repair done. Unfortunately at this time RCC is in the busy season for waterproofing and repair lead time are being delayed as a result of the high demand. Please give us a call at 416-650-6000 Ext. 232 if there are any further issues or if you would like to get an update on the repair status.