Front walkway and re-sodding a portion of the backyard Although pricing was a little on the high side, the workmanship was excellent. I've had nothing but compliments on the work done to my front walkway.
The only issue I had was timing. I had asked to be notified when the job would start and was given an approx. date when they would come. The workers showed up 2 days early without a phone call and I already scheduled 2 other contractors for that day. The re-sod of my backyard had to be scheduled for another time since I had a fencing company working and didn't want them to trample the newly laid sod.
3 weeks had passed and there was still no re-schedule to complete the work. Near the 30 day mark when the material for the walkway was probably due, I received a call to complete the work which I was not able to return right away. 2 days later, the workers showed up at my door without confirmation from me that it could be done.
The job was completed with much success but I just feel like I was put on the backburner until it was convenient for them.
- Company Response
We are happy to hear that you are happy with the finished job and receiving compliments. We are only as good as our satified clients!
Thank you for the constructive critism, communication with our clients is an extremely necessary part of our business and apologize if we were lax in communicating. We will strive to correct this in the future.
Thank you for your business and taking the time to review Rainbow.