Last summer/2022, I hired this company to replace my front and back porch concrete steps, create a patio and garden in the back and fix my front garden. The front garden was not done properly, the stones were too far apart and soil was able to exit, it also started slanting. I had it redone with another company this year/2023. The front porch steps completely cracked, exposing loose stones and pebbles. The back garden disappeared because there was no proper border created. I contacted the company in March 2023, he came out to see the site and said he would come back in the Spring to fix things. Unfortunately, due they were unable to come back in the spring. I have since made several attempts to contact the company (phone calls and email), yet no one has bothered to return my calls or reach out to me. I spent $20,000 and would have hoped their promise of guaranteed workmanship and a 2 year warranty held up.
Update: The company contacted me September 2023, came the next day to assess the site, and the following day came to fix the front steps. The new front steps were a 100% improvement over the original steps, I was extremely happy with the end result. The staff were professional and friendly. Thank you,