I have explained my problem to more than 6 representative and they keep transferring my call to others. All I wanted is to activate my system and I had to wait for 14 days and it has not happened. Would never recommend it to anyone. They keep giving false promises and I don't think they understand what is customer service....
very Low quality and untrained customer service.
- Company Response
Dear customer, we are sorry to read that our services have not met your expectations. Please let the Customer Relations team look into this further. Can you please forward us the phone number associated with the security system and the best number to reach you to email@example.com subject HOMESTARS and we will contact you. Thank you