Priority Plumbing

I had purchased 2 new toilets and as my regular choice of companies, i hired Priority Plumbing to install them. Greg did a fantastic job installing them, he made sure they were 100% solid and level. He hauled away the old ones and cleaned up the mess. He was extremely pleasant to deal with. Priority is a good company to deal with. What more can i say, I will continue to use Priority Plumbing.

Many thanks Steven and as I told your girl on the phone this morning even before you showed up, I think you guys have excellent customer service. You were here when you said you would, you were very professional and explained everything to me and then again to my wife, you found the leak when 3 other professional contractors before you couldn't and you even answered my questions after the fact. This was the best plumbing experience I have ever had.

Thanks again and we'll definitely be recommending you to our friends!

Cheers,

I called Priority Plumbing yesterday because my old laundry tub was leaking again. I have been using Priority Plumbing as well as recommending them to clients for several years now. Mike was very professional as usual, and informed me that to save space in my laundry room, I could install a single laundry tub, in place of the old double tub. I thought that was a great idea!
He installed the new laundry tub right away and hauled off the old bags of broken up concrete for me. They cleaned up as usual, and now I have much more room for storage shelving! I will continue to recommend Priority Plumbing to all my friends and family.

Greg came to install the vanity unit. To do the plumbing and put the base 'in situ' followed by the faucets and then the top.
The unit came WITH wooden 'feet', which HE did NOT discover till AFTER he'd done the plumbing, by which time it was too late, unless he undid all the work he'd just done.
He 'hid' the feet in the 2nd drawer. I KNOW this because in my GLEE I'd been into the bathroom several times before he came back to install it properly-(we had to have official condo people turning off the water which did waste more time) just to 'finally' enjoy having a real vanity in there.
I checked each drawer, as one does just for the pleasure of them sliding in and out. A middle aged woman 'thing'- if you will.
Naturally all drawers are empty as they should be.
He comes the next day and finishes installing. At this point in my excitement I had forgotten about the feet being part of it but stubbing my feet on the base VERY soon reminded me AND finding a 'lump' in the 2nd drawer, cleverly hidden from the top view, (one could see into the top drawers before the top went on which is why he put these 'feet' in LATE, when he UNPACKED them LATE>
IF he had unpacked EVERYTHING FIRST, we wouldn't be in this position. I was asked if I'd given them a PICTURE! These plumbers are not in kindergarden! IF one unpacks ALL one finds everything BEFORE one starts. AND to add insult to injury 'Justin' at the office said he would 'believe my plumber over you' and Greg had ALSO put up 2 towel rails that have BOTH since come down, in the last week, and they've only been UP 4-5 weeks in the first place. AND they are TRYING to charge an EXTRA $500 for rectifying GREG's own blunder and pass the buck to us. $500 because HE discovered something late! We don't HAVE $500 to go towards that! And whilst we get no response lately we're STILL stubbing our feet and have paid $1500 for someone not to check everything out FIRST!
Thank you.

They initially quoted me at $1,800 to hook up my sink that was already dropped in the counter top. I told them no and they dropped their price to half. Only took them 1.5 hours to finish. Afterwards, the drain trap leaked and the faucet was loose.

This company is very unethical to charge so much. I will never call them again. From now on I will stay away from franchise plumbers and go with independent contractors.

The service was quick and efficient. Our toilet was older than we thought it was when we first moved into our home. After about 7 years living in our home, our toilet began having difficulty flushing, we called for help and it was a good decision.

I called Priority Plumbing this morning because my shower would not turn off.
Greg arrived within 2 hours of my call and was very courteous and professional.
He was honest and explained that the cartridge could be replaced, but since it was so old and corroded, I opted to replace it. He had a selection to choose from and over all I am very impressed with his professionalism. Within a few hours, my shower was fixed. Thank you, Greg and Priority Plumbing.

I called Priority Plumbing yesterday because I discovered my main shut of valve in the basement was leaking. Greg arrived on time and was very courteous and professional. He explained that due to the age of the valve that he would have to replace it. Since the city cooperated and managed to turn off the water the same day, I had my main shut off replaced within 3 hours.
I would recommend Priority Plumbing and Greg to anyone who experiences Plumbing issues big or small.

I called Priority Plumbing this morning, because I woke up to discover I had no water in the house. Steven arrived within the appointed time and was very friendly and professional. Within an hour I had running water again.
I even signed up for their Service Partner Plan, which entitles me to, among other things, front of the line service should this ever happen again.
Thank you, Steven and Priority Plumbing.