Priority Plumbing

My hot water pipes froze with last weeks sub-zero temperatures. I called Priority Plumbing and they promptly returned my phone call even though I can imagine everyone else in the city had frozen pipes. Even though they were very busy, they came over to fix my problem in a reasonable time given the circumstances. They quickly fixed the problem. I liked the over the top customer service. It takes extra time to go back out to the truck to get booties to cover their shoes so they didn't track anything into the house. It takes extra time to explain to me what happened and Why and HOW to prevent pipes freezing in the future. I am not mechanical so they told me I could just let the faucet drip very slowly when it gets cold and the pipes won't freeze. THAT is much easier for me than trying to figure out what valves to turn /how far? / which way? Too hard for me to figure out THAT way to keep pipes from freezing. I would call Priority Plumbing back in a minute and I am recommending them to my women friends who are NOT handy. They are VERY professional and gives over the top service.