Pratt Homes

Builders
Barrie ON L4N 6B5
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HomeStars  >  Drain Services in Barrie  >  Pratt Homes  >  Noise from Drain Pipes
Glen Watson from Simcoe County
Glen Watson from Simcoe County
1 review Barrie, ON
5/10

Noise from Drain Pipes

There is a problem in the Pratt Manhattan project with water sounds from the drain pipes When ever water is run on the upper floors it sounds like a water fall on the lower floors. This is in the 8 plex buildings and the Town Houses. I am not sure about the 48 unit Condos. Pratt is aware of this and will do nothing to mitigate the sound. This is a direct quote from their service director. Because, it is not a warrantable issue under Tarion or required by the building code to wrap the pipes. I would recommend you check this when you inspect any of their new projects. They may talk the talk but they don't walk the walk.

Approximate cost of services:
$0.00
4 of 5 people found this review helpful.
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Company Response

Hi Glen,

I am very sorry to hear about your frustrations with the sound from the drain pipes. Sound is a challenge to address as it impacts each individual differently. Many factors impact the sounds in one’s home and how an individual is affected by the sounds around them. I would like you to know that delivering a quality product is of utmost importance to us and we take homeowner feedback seriously. We are proud to adhere to the Ontario Building Code and Tarion Guidelines and, are also proud that we go above and beyond whenever possible. We aim to deliver homes that homeowners love!

Again, I am sorry to hear that the sounds in your home have been a challenge for you however I sincerely hope you are enjoying all other aspects of your Pratt home.

Thank you for your valuable feedback. We will certainly take it into consideration when moving forward with each new project.

Sincerely, Basia
After Sales Service, Pratt Homes Barrie