Phantom Screens / Ontario Screen Systems Inc.

Windows & Doors Installation & Service
1295 Eglinton Avenue East, Unit 14 Mississauga ON L4W 3E6
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Windows & Doors Installation & Service
Phantom Screens / Ontario Screen Systems Inc.
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92%

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Reviews by rating (past 12 months)
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Reviews for Phantom Screens / Ontario Screen Systems Inc.

Average customer rating:
9.5 10 (265 reviews)

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James in High Park
James in High Park
7 reviews Toronto, ON
10/10

Rooftop French Door Screen

Have rooftop patio with french doors. Needed a thin screen to allow me to keep the doors open all spring/summer/fall. I saw a Phantom Screen at a friends house and knew it would be my perfect solution. Called and organized a measurement, received a quote and had them installed a week or two later. Had them for two years now and I would definitely buy again.

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Company Response

Hi James, Thank you very much for taking the time to share your comments. Phantom Screens are truly a multi-season product. We're glad you're enjoying them through spring, summer and fall.

Shirley K in Orangeville
Shirley K in Orangeville
1 review Orangeville, ON
10/10

Phantom Screen repair

they came; fixed the screen that was broken then my wife showed them one that was acting poorly so they took it off and fixed it. then they fixed a third one and showed s how to make the screens last longer.
efficient,friendly and knowledgeable

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Company Response

Thank you so much for this review, Shirley K. We appreciate your feedback. Phantom Screens / Ontario Screen Systems are committed to the quality and service we provide to all of our customers. We’ve been screening Ontario since 1994!

Vivek Asrani from Oakville
Vivek Asrani from Oakville
7 reviews Oakville, ON
10/10

Patio Screen Doors

I wanted to get screen doors for my double french patio doors. From the time I met the sales rep at the home show till the screen was installed, the service I got was excellent. The phone rep Kevin was excellent, Mike Campbell the installer was great, did a clean and professional job as his reviews suggest on Home Stars. I am so impressed, I might be getting a screen for my front door soon too.

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Company Response

Thank you so much, Vivek, for your kind comments. We have shared them with Kevin and Mike C. We couldn't do what we do without our fantastic employee team. They take great care of our customers.

Heather in Mississauga
Heather in Mississauga
1 review Saint George, ON
10/10

Phantom Screen installation

Installation on a freezing cold day! That's service! Thanks to Mike C for braving the cold and doing a great job. Screen doors look great and match beautifully to our home

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Company Response

Thank you, Heather, for taking the time to write this review. We have passed your kind comments along to MIke C. We are so grateful for our employees, who set the benchmark for customer service in the retractable screening industry. Did you know that all of our installation staff have passed a criminal background check?

steve349 in Milton
steve349 in Milton
1 review Milton, ON
10/10

Gregory , screen door

We just had our Phantom screen door installed. The installer Mike
Campbell called ahead and arrived on time. He was extremely polite and courteous and clearly explained the operation and maintenance for the door and provided the contact numbers and website should we require any service.
He is a great asset to your company.
Great job Mike!!!

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Company Response

Thank you very much, Gregory, for taking the time to share your comments. Mike C truly is a tremendous asset to our company. We're glad you enjoyed having him install your screen. We couldn't do what we do without our wonderful employees, who take great pride in doing excellent work.

Jacqueline Horn in Dundas
Jacqueline Horn in Dundas
2 reviews Hamilton, ON
10/10

Screen Doors

Old Fashioned Customer Service!
So refreshing in this day in age.

Mike Campbell arrived at our home, on time. We unexpectedly had to step out before he arrived. We left a note on the door -assuming we would have to reschedule. Instead, he let himself into the backyard, removed the screen door and was repairing it in our driveway when we pulled up!
SO refreshing to see someone take charge and get the job done!

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fpedinelli@gmail.com from Mississauga
F. I.
3 reviews Toronto, ON
10/10

Phantom Motorized Retractable Screen

We are very pleased with the service from Mike Phillips. He was very professional and very knowledgeable. We removed an inferior product for our cabana and replaced it with a motorized retractable screen from Phantom. The product was excellent and Mike did a great job with the installation. Thanks Mike.

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engman from Oakville
engman from Oakville
2 reviews Oakville, ON
10/10

Screen door repair

After a couple of false starts, the company finally sent MIKE CAMPBELL to repair my screen door. Once Mike got the job my Phantom screen door was repaired excellently within 24 hours.

Thanks, Mike for a great job!

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Brenda and Brian from Burlington
Brenda and Brian from Burlington
1 review Burlington, ON
10/10

Screen door

This is the second screen door we have had installed by Phantom. The first is over ten years old and still works great. The installer, Mike Cambell, was absolutely superb. His workmanship is second to none, the door was installed perfectly and the area was cleaned up great. Nice job.

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Richard from Winona
Richard from Winona
1 review Hamilton, ON
10/10

Phantom screen for front door

We researched the product before ordering. So we knew it would be a top notch system.
But it was the service that I want to comment on.
Mike Campbell was the face of the company and he, in my books anyway, epitomizes what good customer relationship is, promp efficent and clean service and foremost his demeanor and courteous manner.
It was a flawless installation and the finished product blended very nicely into the door frame.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Phantom Screens / Ontario Screen Systems Inc.

Phantom Screens/ Ontario Screen Systems offers a beautiful alternative to traditional insect screens. Manufactured in Canada, these functional, attractive screens disappear when not in use and come in a variety of colours to match virtually any décor, all while blending in perfectly with door trim to maintaining the home’s architectural integrity.

These screens can be cover all window types including casement, awning, single & double-hung, sliding and tilt ‘n’turn windows.

They are also customized for double french doors, swing in swing out doors, sliding doors, and oversized doors.

Motorized retractable screens by Phantom provide insect protection, climate control and solar shading without blocking your views

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
All of Phantom
SERVICES
Our trained installation technicians and Limited Lifetime Warranty ensure that Phantom
BRANDS
PHANTOM DOOR SCREENS - Ideal for single doors, double-French doors, in-swing and out-swing doors, sliding glass doors, garden doors, tilt 'n' turn doors, oversized doors. SERENE WINDOW SCREENS - suited for casement windows (in-swing and out-swing), awning windows, single-hung and double-hung windows, tilt 'n' turn windows, horizontal sliding windows. EXECUTIVE MOTORIZED SCREENS - Executive Screens cover all large application types, including balconies, porches and verandas, folding walls, picture windows, Roman archways, garage doors, large glazing applications.
STYLES
Phantom
WEBSITE
http://www.phantomscreens.ca
YEAR ESTABLISHED
1994
NUMBER OF EMPLOYEES
42
PAYMENT METHOD
Visa, Mastercard, Cheque & Cash
MEMBERSHIPS
ACMO, BILD, CCI, CSC, MBOT, RCC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.