An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Penfolds had installed the previous roof on our house, so it didn't require much thought on who we were going to hire. This summer we had an Eco rubber roof and skylight installed by Penfolds. We are so pleased with the roof, skylight and the service provided by Norm. Norm's excellent customer service never made us feel pressured with any of the decisions that had to be made. The Penfold team's workmanship and work ethic was observed by our neighbours, who commented that they should have done business with Penfolds. We've also received a number of comments on how great the roof looks. We would not hesitate to recommend Norm and Penfolds.
- Approximate cost of services:
- $23,000.00
- Company Response
It is rare that we get the opportunity to do a roofing project more than once for a customer, but when it does occur, we feel truly honored. Thank you for your repeat business. We pride ourselves on making the decision an easy one, with no pressure. All the best. Shaun Mayhew