These guys said they were doing work for the city near by and I agreed to have them pave my driveway for $2,000. After exactly 3 weaks it started cracking and looked horrible, I called their office along with the salesman (Tony) and I went as far as contacting the owner (Diego) with no luck. Both told me not to worry they will be back to fix the problem. Now it's winter and my driveway cannot look even worse, I've called to ask if i was on their schedule for repair and was told my warrenty expired. I have no patience to continue fighting......others beware!
- Company Response
Unfortunately, I am not sure who you are, where your driveway is located, or when it was paved. These details are necessary for us to rectify any valid complaints however considering this is the first I have heard of this problem there is not much I can do. I need to know exactly when your driveway was paved and other specific details of the problem in question, you have my full attention and I ask that before you place any unwanted slander upon our company, please contact us directly, you have our business number as well as email address and I hope that you will bring this problem to us before you continue to spread a bad reputation amongst our costumers. I noticed you said ''I went as far as contacting Diego with no luck,'' however I have no recollection of this conversation nor any documentation that such a conversation or complaint of the sort ever occurred. Nissena Paving stands proudly behind our work. Costumer satisfaction is very important to us and for this reason we ask that you feel free to call at your convenience.