A trusted plumbing contractor suggested I give this company a call when they were unable to service our needs this time around. New Canadian was able to provide timely, courteous service. Caveat: Potential clients should be wary of unnecessary electronic camera use (extra charge).
Do not be afraid to ask questions. If the technician is professional, honest and competent, he or she will take the time to expain.
- Approximate cost of services:
- $200.00
- Company Response
Hi GTA Resident, First and foremost, we would like to thank you for your positive feedback on our quick response time and our courteous customer service. Secondly, upon arrival to your site, our technician recommended to carry out a camera inspection to accurately identify the problem with your drain. Our technician advised you to firstly do the camera inspection instead of snaking the drain as it is a requirement in the City of Toronto to contact Enbridge Gas for gas locates prior to snaking the main drain. Our recommendation was not intended to apply additional or unnecessary charges to your service, but rather to assist you in finding a long-term solution to your drain issue. We are a very reputable company and we continue to have our customer's best interest at heart.