I know someone that knows the person that operates this business. That is they were recommended by a friend. Sometimes Im a little weary about recommendations from friends of friends but, I must say they arrived in a company van, removed their gear in a professional manner, not taking up a lot of the area of the parking space and were very professional in their speed and quality. My carpet is now the way my wife and I like it again. Im sure that I will contact them in the future, the way my kids and pets are.