Melrose Prefinished Floors

Floor Retailers
2427 Weston Rd Toronto ON M9N 2A1
Write a Review
Write a Review
HomeStars  >  Floor Retailers in Weston  >  Melrose Prefinished Floors
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

6%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Melrose Prefinished Floors

Average customer rating:
3 10 (2 reviews)

Sort by

Brian/
Brian/
21 reviews Toronto, ON
3/10

Hardwood and Laminate flooring for a house

We had our floors all redone by Melrose Floors. The job was pretty well done by Mark Fraser's Fraserwood . Their workers were EXCELLENT! Unfortunately the laminate had one defective , broken plank. Torlys and Melrose told me they would replace the plank. The laminate has a great , long warranty and its only a few months after installation so fixing it shouldn't be an issue. But they havent done anything to replace the faulty piece. 10 phone calls and visits later and NOTHING! It's only one plank, not tough to re-do!
A warranty is only as good as the people who represent the company. In this case the great warranty appears to be useless.
Lovely floors, NO back up. I wouldn't recommend Melrose Floors on Weston Road.

ADDENDUM

TORLYS took care of the problem, Highly recommend TORLYS LAMINATES!!

Was this review helpful?
Brian/
Brian/
21 reviews Toronto, ON

First Review

3/10

Hardwood and Laminate flooring for a house

We had our floors all redone by Melrose Floors. The job was pretty well done by Mark Fraser's Fraserwood . Their workers were EXCELLENT! Unfortunately the laminate had one defective , broken plank. Torlys and Melrose told me they would replace the plank. The laminate has a great , long warranty and its only a few months after installation so fixing it shouldn't be an issue. But they havent done anything to replace the faulty piece. 10 phone calls and visits later and NOTHING! It's only one plank, not tough to re-do!
A warranty is only as good as the people who represent the company. In this case the great warranty appears to be useless.
Lovely floors, NO back up. I wouldn't recommend Melrose Floors on Weston Road.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.