Dot Patio & Home

90 Ronson Drive Toronto ON M9W 1B6
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HomeStars  >  Furniture in Rexdale  >  Dot Patio & Home  >  12 ft Parasol Umbrella - Poor Manufacturing
Private User
Private User
Private User reviews Milton, ON

12 ft Parasol Umbrella - Poor Manufacturing

We bought umbrella in Milton store. We used the umbrella 3 times maximum and watched it in a light wind self destruct. The top mast is attached to upright with a plastic fitting that only goes into extrusion approximately 3 inches max and attached with 5/15 bolt. Not enough strength to withstand any wind. We watched it self -destruct with a light breeze. Customer experience is non existent and they tell us we did not take good care of umbrella and that it was wind damage. Paid another $150 for repair. We will use it in zero wind conditions going forward. DO NOT buy any product off this company!!

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