Not sure where to begin, Mason homes in a nutshell is a business that builds homes that appear nice, but in fact are extremely cheap. In my own home I have had so many problems, multiple plumbing repairs, terrible concrete (not poured correctly x3, didn't follow footing blueprints, was told all this by an actual professional), bad mudding/taping, trimwork was amateur. Customer service is absolutely horrendous. Mason refuses to do anything without the customer having to fight for it. I am constantly dealing with different people, and the universal reason "that person isn't with us anymore." So, the employee turnover rate appears high, I heard one of the owners sons even quit. Their homes are very overpriced for what you get, they are spaced in most cases less than 10 feet away from the next one, and their claim to be the most efficient home isn't quite true. They add a air exchanger and that's it.....not a big efficient deal. In the picture I've included, they claimed the basement was a 4" pour, it wasn't. My advice is not to do business with Mason Homes, there are better out there.
- Approximate cost of services:
- $290,000.00