We hired this company to help us cleaning our house. We gave a short and specific list of what needed to be clean (this did not include cleaning appliances). The list was reviewed by the 2 employees (who showed up late) and they agreed to work from the list. They worked very slowly (but not to gain in efficiency). When I pointed some dirty marks to be cleaned, I was told that I had very good eyes (the marks were very easy to spot). They cut corners as if no one would notice it wasn't done (no vacuum under the bed, bottom of toilet not cleaned, windows not clean on the upper floor). If they cannot work of your list when they said they would and agreed to the tasks, then they should specify what will get done with a specific list. I didn't mind the price of the services. The work just didn't get done. One employee was on her cell phone waiting for the time to elapse and I had to ask her if she would help me to clean things. I've hired a lot of cleaners in my life and our house is pretty tidy. These girls had to be the worse cleaners I have ever met as their attitude wasn't right (at least that day) and they were very disorganized.